Great location! Everyone was friendly and helpful! Great amenities and entertainment at the pool!

We had such a great day. The apartment is very well done easy to access and clean. The amenities are great for the all family. It’s also very close to the parks which is a great plus.

Great location to Disney and surrounding stores and entertainment.

The house was nice and definitely stay again

Enjoyed the stay

The condo had a musty smell and the AC was locked at 72 degrees. The first night was EXTREMELY hot! Contacted the property management and they responded immediately to come and look at the AC. Found them working on it when we returned from the cheer competition. All vents in every room had been closed and it was also not working properly. It was fixed and vents were opened so it was a little cooler for the rest of the stay. .Kitchen was not very equipped and I suggest having pool towels provided. People who travel with suitcases cannot bring their own.

We were extremely satisfied with the resort itself. The unit we stayed in was a disappointment. It had a musty smell. Air vents were dirty. Could not turn air any lower than 72 degrees. We came with a group and their units were much nicer than the one we stayed in. It needs updated.

the condo was very nice. we had a problem with the freezer part of the refrigerator. contacted the rental company and they had it fixed the next day. we were very happy with the service. we would love to stay at that condo in the future.

Manager was great and flexible! The property was perfect! Loved it!

I've stayed at Windsor Hills resort many times with different owners. This is the worst experience I've had. I called before my flight because I was coming in at 1am to see if I could just receive my door code before I arrived and was told no I needed to go to a shopping center drop box and pick up only my envelope out of the drop box, could be other renter that just have to open my envelope and get my door code. (Which he did send me the code to the sketchy location drop box by email) I was pretty mad at 1am just to drive further just to pick up a piece of paper. So I feel he was just trying to get a picture of his renters. Walked in to the smell of mold. Straight to bed but when we looked at our beds the was food on the comforters and hair all in the sheets. (All kinds of hair) Next morning woke up to roached crawling all over leftover food in cabinets and tin bugs all over kitchen counters and table. It was cold so I went to turn on the heater and smoke alarms went off. Called afterhours number and was told the speech about 1st time heater for the year. Which I know. But why did I have to figure out how to climb and turn off alarms. Which some did not even have batteries in. Hair on the walls of shower. Mops and pet beds on top of water heater. As many times as I have stayed at Windosr Hills I have never written a review before.

Overall it was great experience. We didn’t utilize the kitchen too much but when we did it was start well as far as utensils and plates and cups but no extra trashbags paper towels or toilet paper so bring your own!

For the property itself everything was great. Start up supplies were plentiful. The resort needs to get on page with owners. My paperwork states wristbands can be secured to bags for the week and the “General Manager” argued with us. We had Disney plans as well so wearing the bracelet for a week was not ideal and we loved that we could just attach to our pool bag.

We were here for a cheer competition, location was great. Condo was roomy. Enjoyed the proximity to the pool. Would definitely stay here again.

EVERYTHING WAS WONDERFUL. THANKS

The Condo was beautiful, my only suggestion is the need for more supplies to start the customer out with. There were no wash clothes or rags, no papertowels or napkins. That’s all though, the condo was beautiful and clean. Ty for letting us stay

The condo had good beds and plenty of room, but the air did not work well so we were all hot at night and it had a musty smell. They did provide a fan and It was useful. Great location by the pool, but no so great located across from dumpster so it was very noisy early morning. Condo on first floor and we had smaller kids staying above us so sleeping after 7:30 was impossible.

Dealing with Palm Tree Vactions has been a joy on both our trips to F LA.Ian and his stuff are always there to help out with any questions/concerns/advice you may need. The Windsor Hills complex is one of the best we've ever stayed at(and we've been around). The condo is always clean and very well equipped with any/all your vacation needs.The pool area is just amazing. Lots of room for kids to play,along with plenty of chairs for us older folks to just lounger in the sun. Gated community makes you feel so safe.Great area of town also(just west of Disney entrances). From this location you don't have to encounter the Disney traffic if you don't want.Just turn left there are plenty of great eatery/bar locations to enjoy. We will return to this same location as many times as we can.The price for a 2 bedroom plush condo is cheaper than most hotel rooms in the area. Contact me,i could just go on & on with great information about Windsor Hills & Ian and his staff.