The hotel is quite beautiful with lots of historic charm. The staff was very helpful. our second floor junior suite was bright and airy with a nice little balcony overlooking the street. There was very little noise so great for sleeping.

The stairs to the second floor are long because of the high ceilings but they had our luggage brought to our room. The room was a little too cool for our liking so we finally turned off the air conditioner. I don’t think the remote control actually controlled the temperature. We were disappointed that the restaurant was not open for dinner but the clerk recommended another place that was excellent.

Location

Need more channels on cable especially a wider selection of world news

the safety, security and staff were top notch.

Breakfast was really good and the staff was really nice and friendly

The A/C in the room was not working and they had to come and fix it. Then, the hot water was not working in that room so they end up changing us to another room. There are also some stains that need to be removed from the bathroom and walls.

Beautiful building, good restaurant, rooms are spacious and with everything you could need.

The only issue is the noise of the generator that was in front of our door H24. It is annoying even when you are seating in the courtyard.

Location was Great. Rooms and Bathrooms were Large. Front Desk and Staff were very kind and helpful. Security was Very Good.

Paint needs to be freshened up and floors cleaned. No off street parking. Safe was not working.

Excellent staff!! Whatever you need, they’ll do everything to make your stay comfortable. Ask Eric and he’ll help you!! If you like historic or landmark places to stay, this is the perfect place to stay! A small and cozy hotel but big in history

Location in Granada is great close to all restaurants and cathedral. Free daily breakfast. Staff very friendly and attentive to every need. Comfortable beds!

A bit noisy on street side.