The property was beautiful and as we had hoped - clean, spacious and Croatia is lovely. The check-in process was fraught as we did not realise we needed to make a deposit CASH payment of 800 Euros. We had to go and get local currency from a cash point and then have been left with this local currency at the end of our stay. There was no receipt available for us on paying this deposit and on asking for one we were made to feel very uncomfortable. We also had to pay 250 euros for cleaning which we were not aware of until after we had paid for the property. This should be included in the rental price. The check-in process was brusque and rather terrifying. We were warned repeatedly about causing damage and how much we would be charged if anything was damaged. During the week, one of the showers stopped draining. I contacted the manager and was asked to pull up the drain myself and remove all the hair and debris. I refused to do so and the manager came round to do it. This is not acceptable especially when paying 250 euros on top of the rental for cleaning.