The staff members are friendly and helpful. Both women who I interacted with at the front desk were extremely welcoming, kind, and informative! I was super happy that we were able to check-in early without any additional fees, as we arrived by train a few hours before check-in. The room itself was beautiful and clean, with everything we needed. The river view was awesome (we stayed on the 6th floor)! This hotel is a bit pricier than where I would normally stay, but since it was only for a night I felt the splurge was worth it for both the view and the location. Having multiple restaurants within walking distance was convenient, and we also only had to walk 20 minutes to the train station and about 30 minutes to get into downtown. My partner and I enjoyed the breakfast, which was included in our stay and offered a variety of items. We also really appreciated being able to leave our bags by the check-in desk after check-out, as it allowed us to explore a bit more of the surrounding area before heading home.

The one downside is the spiders. I understand (and do not fault the hotel for) the gathering spiders on the outside of the windows. There were several webs and visible bugs in the corner of our window (on the outside). The part I did not like, however, was that there was also one large web in the corner of our room by the window. I assume this web was the home of the very large spider that crawled under the bathroom door. I know bugs might be difficult to manage in such an area (by a river and a wildlife center), however, I would hope that housekeeping takes the time to clear away the large webs that might gather on the inside of the rooms. Overall this would not stop me from staying here again in the future, but I am terrified of bugs and so I am more sensitive to this issue.

. Other than that there was a nice variety and selection.

The eggs were very watery/ not cooked enough

Good sized suite with nice view of the river. Good fitness center.

It’s was not ready to open. The air condition did not work in one room, the safe was locked, old food in the refrigerator

Great location on the park by the river— great walking path along the river; and several restaurants right there too.

Staff was very nice. Friendly and personable staff. The streaming TV was very nice and we were able to enjoy our favorite shows on our streaming accounts.

Breakfast was not very good. Very few choices, no actual milk. Only almond milk for cereal choices. Main offering was eggs or the waffles you pour & cook yourself, but only 1 machine to make them. With so few other choices for breakfast, a lot of people wanted to make them, but had to wait in a very long line to make the waffle. Also, many amenities of our suite were not working and the bed was way too soft.

The breakfast could have been better.

Parking, there was little to no parking.

Breakfast good

The view

Friendly staff and great location

Door to the room was very difficult to open. It took all our strength to enter and exit the room. It appeared to have been shaved but still not a good fit. Could hear others in the hallway having the same issue which resulted in the slamming of doors. The dining hall could use a secondary waffle maker. Not enough parking available for guests on hotel premises.