Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family decided we were tired of being stuck in our house for covid and wanted to do the holiday in a different surrounding.Pros:- Spectacular view. Seriously, spectacular.- The kitchen was well stocked with pots and pans.- Wifi was strong and reliable.- Unit was very clean.- Kids loved the pool.Cons:- In addition to shuttling to parking, only five cars were allowed at a time to drive up and unload. So we waited in line at the security gate for 45 minutes before we could unload, and no one explained to us what the wait was about until we pulled up.- My showers featured about 60 seconds of hot water. If you have more than two people in your group, prepare for cold showers.- The fireplace is wood-burning.- The rental agency said check-out is at 10am, but what they meant was the key is to be returned at the office at 10am, which means that once you factor in the time to shuttle to your car, pull it up, load your things, then drive to the office, check-out is more like 9:15am.Overall, it was nice enough - the kids enjoyed the pool and we were able to cook out Thanksgiving meal in the kitchen without much trouble. And the view is truly unbelievable. But coming and going were serious ordeals.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family decided we were tired of being stuck in our house for covid and wanted to do the holiday in a different surrounding.

Pros:
- Spectacular view. Seriously, spectacular.
- The kitchen was well stocked with pots and pans.
- Wifi was strong and reliable.
- Unit was very clean.
- Kids loved the pool.

Cons:
- In addition to shuttling to parking, only five cars were allowed at a time to drive up and unload. So we waited in line at the security gate for 45 minutes before we could unload, and no one explained to us what the wait was about until we pulled up.
- My showers featured about 60 seconds of hot water. If you have more than two people in your group, prepare for cold showers.
- The fireplace is wood-burning.
- The rental agency said check-out is at 10am, but what they meant was the key is to be returned at the office at 10am, which means that once you factor in the time to shuttle to your car, pull it up, load your things, then drive to the office, check-out is more like 9:15am.

Overall, it was nice enough - the kids enjoyed the pool and we were able to cook out Thanksgiving meal in the kitchen without much trouble. And the view is truly unbelievable. But coming and going were serious ordeals.

We enjoyed our stay it felt like home

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great view and even in the fog, a nice peace and relaxation. The property was in good shape and has all the comforts that you could want. Beds were comfortable. Cleanliness was 4 out of 5 but that has to do with the staff that come in and pick up after each guest. Overall, no problems and I would return.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The condo was nice, but the cleaning could have been better. Upon arrival I noticed dust on the entertainment center and base of the floor lamp in the living room. Also, there are mirrored walls in the dining and living rooms that were streaked, nothing too major until the next morning when I went to make coffee. The coffee pot had dried coffee and coffee grinds stuck in the bottom, and coffee grinds all inside of it, as I started to clean all that out, my hands became sticky from the outside of the coffee maker, it was just filthy inside and out. The oven had some much cleaner residue in it that it smoked horribly and smelled of burnt chemicals. The check in process was very easy, and everyone was very nice and helpful with the exception of one older gentleman who was at the front desk the evening that we checked into the property, he was not very nice and came across as a bit of an a**. We never saw him again after we checked in, and everyone else was extremely nice, eager to offer advice and directions.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First, we had a great experience with Cody & the rental company. Our check in package was ready before 3pm & we were able to get into our unit with no trouble at all.

The views from the unit are lovely. The bedrooms are a nice size & the beds comfortable. The heated pool, hot tub, & sauna were all really nice to have. Overall, we enjoyed our stay.

However, there were a few things that we wished we had known ahead of time:
- We found that the water pressure & hot water would run out quickly, especially if someone else was using the other shower, or kitchen water, etc.
- Parking is tricky. You pull up to the condo building, unload & then if you are one of the lucky few, you can park right there within close proximity to the front door (parking by permit only). However, we were not so fortunate and then had to take our vehicles down the hill to a 2nd or 3rd parking lot, monitored by a security guard and then ride the shuttle back up to the top where the building was located. We understood there was a shuttle, but we were under the impression that the shuttle would take us to the village, not just our car. Perhaps some clarity in that would be beneficial to future guests. It was really inconvenient with children/strollers/carseats to unload and reload before getting to your vehicle. It would have been more convenient if we had stayed a little closer to Sugar Mountain Ski Resort, in one of the condo units there.

All in all, we appreciated the views & the service from the rental company, but probably wouldn't stay at this particular condo in the future just because it didn't fit our needs during our trip. But we wholeheartedly recommend it as a great location with beautiful views of the mountain on both sides of the building.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First, we had a great experience with Cody & the rental company. Our check in package was ready before 3pm & we were able to get into our unit with no trouble at all.The views from the unit are lovely. The bedrooms are a nice size & the beds comfortable. The heated pool, hot tub, & sauna were all really nice to have. Overall, we enjoyed our stay. However, there were a few things that we wished we had known ahead of time:- We found that the water pressure & hot water would run out quickly, especially if someone else was using the other shower, or kitchen water, etc. - Parking is tricky. You pull up to the condo building, unload & then if you are one of the lucky few, you can park right there within close proximity to the front door (parking by permit only). However, we were not so fortunate and then had to take our vehicles down the hill to a 2nd or 3rd parking lot, monitored by a security guard and then ride the shuttle back up to the top where the building was located. We understood there was a shuttle, but we were under the impression that the shuttle would take us to the village, not just our car. Perhaps some clarity in that would be beneficial to future guests. It was really inconvenient with children/strollers/carseats to unload and reload before getting to your vehicle. It would have been more convenient if we had stayed a little closer to Sugar Mountain Ski Resort, in one of the condo units there.All in all, we appreciated the views & the service from the rental company, but probably wouldn't stay at this particular condo in the future just because it didn't fit our needs during our trip. But we wholeheartedly recommend it as a great location with beautiful views of the mountain on both sides of the building.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It is worth waking up at first light to see the awesome sunrises. The condo is comfortable and most of the furnishings are updated making it the most attractive units we viewed. The rental company was promp, courteous and responsive. All the folks at Sugar Top were friendly and helpful. The price posted online was very worthwhile however, all the add-ons made it much more than the base price. I didn’t like taking my own trash to the chute before departure when I was paying for maid service.