This property is lovely…. Very comfortable with most everything you could need for a week away. The service provided by the management company was excellent…. Just be aware: There are several stone stairs, which may make it difficult for the elderly or young children. Also, although air conditioned. the upstairs rooms get hot in warm weather, and are difficult to cool down. Wish: That there was more outdoor seating on main level decks.

Overall, fantastic place and location. Home did however have a bunch of quirks: odd things like no salt and pepper, aluminum foil; weak wifi that won’t work near hot tub or upper outside deck; very dated hot tub (relative to grandeur of chalet); very old, semi-broken BBQ on kitchen level deck; small/thin garage door bays (difficult to fit a truck); media room advertising is false = there is no working projector = replaced by a pretty cheap, small television, media room wiring just sprawled along floor. Place basically just needs a bit of a refresh, update. Beautiful home otherwise. Concierge service was very good/helpful.

Just a short note to say thanks for a great week in Whistler. The Chalet was even more impressive than the website and was an amazing base for our week. The service from start to finish provided by Whistler Platinum was first class and in particular we would like to thank Erin Lea for all her help and surpassing our expectations in terms of customer service...1st class. We are looking forward to returning to Whistler in 2020 and will 100% Whistler Platinum again. Best wishes John and Sharon Maddison

Would highly recommend this chalet. 5-star luxury all around. All the beds were super comfortable, the views from all the balconies were breathtaking and it made for a fantastic family getaway. The concierge service was very responsive and answered all our questions promptly. Would definitely go back!

We could not have been more impressed with this chalet, the space and amenities were beyond what the photos/description implied. The kitchen is exceptionally well stocked with large separate pantry, two ovens, two sinks (the list goes on and on), there is so much space for ski gear and the mudroom was awesome. You\'ll be pleasantly surprised how having large/multiple spaces makes a vacation with kids that much more enjoyable. The media rooms, play rooms, bed/bedding, showers (with the best water pressure EVER) and hot tub were super luxurious. The master bedroom suite was incredible and we wished we had had more time to enjoy the BBQ and outdoor space/views more but we were busy skiing. A few things to note: shampoo/conditioner is not supplied for the entire time for everyone; there are no air mattresses/pullout beds so even though there is space for many many more, there are not that many beds; you can request extra garbage/recycling pickup; the kitchen knives are not sharp enough for cutting anything (bring your own); the location is not walkable to Whistler but a short drive and since busses were on strike, we were a bit stuck for those not skiing and left without a car. Highly recommended and I hope we get to go back soon!

Loved staying in this high end \"chateau\". Needed a few items for cooking and Whistler Platinum promptly provided. Would definitely stay here again.

Absolutely beautiful home in a great location with an easy walk to the village. Perfect for 4 couples.

This home is just incredible. Obviously there are a few little signs of wear as is with any rental property, but honestly, the online photos do not do it justice. We felt like we were staying in a castle. The views, the hot tub, the wood-burning fireplace, the rooms, the kitchen…EVERYTHING was fantastic. We hired “Blackcomb Chef”David to prepare our final dinner and he was just amazing! This home and the chef…a match made in heaven!

We had a wonderful stay. The house was stunning, very clean and comfortable. The beds are great! Roof deck is beyond words. Simply amazing home to stay in. The service we received from Whistler platinum was unbelievable. Great job team! Can’t wait to stay again.

I love this place I love staying there I thought the service was spectacular.

We had a wonderful time at this sensational Whistler home. It was all that was advertised in the VRBO listing and much more. We enjoyed the spacious rooms, beautiful finishes, beautiful views and the well-equipped amenities. We would highly recommend this property.

Beautiful

Hotel living with your own gourmet kitchen, dining table for the whole group and a hot tub. Right in the heart of Whistler and a short walk from the lake. Amazing accommodations! Thanks!!

Property was everything as expected and shown online. Close to hiking trails and 5 min. drive to the Village. Quiet neighbourhood and beautiful views from patios. Would gladly go back!

This place was amazing. The heated floors are a plus for the cold winter nights. Very spacious. Comfortable and inviting.