Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, nice views. The house needs to be deep cleaned and air circulation updated. Lots of dust. Cold in bedrooms and hot in family room at one time. The room with pool table smelled very moldy. Similar to other comments- needs 4 slice toaster, pool cues broken, grill ignition broken. But great floor plan for families with large kitchen and table.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This ranch style lodge was perfect for us with 3 generations staying. 3 stairs to rec room with a door that closed to keep little ones off stairs. The place could use some maintenance. The pool table should be replaced along with 2 of 4 cue sticks. A fresh coat of paint would do wonders! We had difficulty with cooling...it was freezing in back bedrooms and sweltering in family room and kitchen. We suggested the fireplace wasn’t closed when we left and hopefully that takes care of issue. The view was absolutely amazing! We visited Ober Gatlinburg and enjoyed it. The 3 pools were very nice. The stairs going down out back need to be cleared for access. We would have enjoyed venturing out on the property, but not accessible. The hot tob was a nice bonus. The kitchen had everything you need. The towel exchange and ability to get additional soaps and garbage bags was a nice feature. The beds were super comfy. The furniture in family room needs to be updated, but it was comfortable.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This ranch style lodge was perfect for us with 3 generations staying. 3 stairs to rec room with a door that closed to keep little ones off stairs. The place could use some maintenance. The pool table should be replaced along with 2 of 4 cue sticks. A fresh coat of paint would do wonders! We had difficulty with cooling...it was freezing in back bedrooms and sweltering in family room and kitchen. We suggested the fireplace wasn’t closed when we left and hopefully that takes care of issue. The view was absolutely amazing! We visited Ober Gatlinburg and enjoyed it. The 3 pools were very nice. The stairs going down out back need to be cleared for access. We would have enjoyed venturing out on the property, but not accessible. The hot tob was a nice bonus. The kitchen had everything you need. The towel exchange and ability to get additional soaps and garbage bags was a nice feature. The beds were super comfy. The furniture in family room needs to be updated, but it was comfortable.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We enjoyed the Smokey Mountains, Gatlinburg and Pigeon Forge very much. The scenery was spectacular and the views from the lodge patio were excellent. There were numerous activities for the entire family, but the mountain trails in Smokey Mountain National Park were the best. However, the Trillium Lodge is in need of a full updating. The kitchen was outdated, the great room was extremely warm (not enough vents in our view), and the carpet is reaching its time to be replaced by hard flooring. We had a great time and certainly plan to love back to the area in the future.

Excellent property for a group with someone less mobile given the single level floor plan. Layout with bedrooms at one end and living room at the other was ideal for people on different schedules. View from living room and terrace was beautiful. Min Laurel was great about giving us a choice of alternate houses initially due to last minute emergency maintenance work at Trillium, then letting us move over the next day.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall Trillium Lodge was perfect for our family plus grandparents trip! There was plenty of space to relax, eat together, etc. The beds were comfy. The kitchen was large and very well stocked (except it could use a 4 slot toaster or an additional toaster) . ��.
The view was beautiful and we really enjoyed our time in the game room and the hot tub! We do wish we could have used the fireplace through March as in the past as we definitely had some chilly weather.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall Trillium Lodge was perfect for our family plus grandparents trip! There was plenty of space to relax, eat together, etc. The beds were comfy. The kitchen was large and very well stocked (except it could use a 4 slot toaster or an additional toaster) . 😊. The view was beautiful and we really enjoyed our time in the game room and the hot tub! We do wish we could have used the fireplace through March as in the past as we definitely had some chilly weather.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a fantastic time in the smokies for spring break. Trillium lodge did not disappoint. Check in and check out was a breeze and Ms. Pam was great.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a fantastic time in the smokies for spring break. Trillium lodge did not disappoint. Check in and check out was a breeze and Ms. Pam was great.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 5 couples celebrating 2 birthdays! The rental was very nice and close to Gatlinburg and attractions! Great that it was all on one level. Made easy access for one that had just had leg surgery! We are making plans to stay again next year!!! Highly recommend!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Trillium Lodge was the perfect location to celebrate my 60th birthday with girlfriends! Loved sitting outside in the rocking chairs enjoying the beautiful mountain views. It was very clean and the kitchen had everything that we needed.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Pam and Cheryl at Mountain Laurel Chalet are professional, courteous and friendly. Both very helpful with information that we needed and would highly recommend staying at Mountain Laurel Chalet. We have stayed with them off and on over 10 years and will be back.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time playing pool, getting in the hot tub, enjoying the wonder view of the mountains from the living room window. Plenty of room to spread out with the four couples that were up for the weekend. On the interior, some signs of normal wear and tear could be seen, but nothing some paint and TLC can't fix. Beds were perfect and the kitchen well stocked (one of two coffee makers did not work, but everything else was fine). Only one issue - the firewood that we bought was likely still part of a tree last week - grass could not be greener. However, Mtn Laurel gave us some replacement packs of wood that were better. Great weekend.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family had a great time. The Chalet was very nice and comfortable. Mountain Laurel staff are friendly, helpful, and treated us like family.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is a great place to stay in a great location. A short drive to both Gatlinburg and Pigeon Forge. It is tucked away from other houses, and the view is amazing. The house is very spacious, and the kitchen came stocked with everything we needed to cook with. We even had a bear on the patio! It would be great for a large family. The only complaint I have is it was a little dusty. We were sneezing a lot because there was a lot of dust on surfaces throughout the home.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This chalet is the total package. The view is amazing and there is plenty of outside area to enjoy it from. We love the single floor plan and that everyone has their own bathroom. Stayed in several chalets in Gatlinburg but this is our favorite.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The staff at the office was very friendly and hospitable. The View was fantastic and as advertised we saw Bears very close to the rental. There was some damage to some screens and woodwork, front bedroom windows had foil in them. Overall the rental was fairly clean especially as they were able to get us checked in early. We wish there was recycling. My bed was extremely comfortable. Kitchen was well-equipped with just about everything necessary plenty of pots pans casserole dishes Etc. Wish the hot tub had an awning due to a rainy week.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Have been renting this location annually 4-5 years; it is now in need of maintenance and upgrades. Living room Furniture is in need of repair or replacement; a couple of the bathroom faucets need replacing; paint in LR is peeling, need dusting in bedrooms. We did rent again for next year hoping it will be upgraded by then; the location and one level is Great.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have stayed in this house each fall for several years now. The location is convenient and the view is spectacular. It's the perfect house for our family gathering. The staff always treat us like family as I suspect they do everyone. We will be back next year.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location. Needs fresh coat of paint. Needs better lighting in bedrooms, baths and big front room. Towel bars needed in baths. We would probably rent it again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our 2nd stay at Trillium. Love the easy location to the bottom of Ski Mountain Road. Love the layout with 5 BR and 5 BA. Love the flat driveway with ample parking and space for corn hole. Bedrooms and bathrooms are in very good condition. All beds extremely comfortable. Hot tub worked well, a little dark on that side of cabin. Game room nice for kids/teens and watching ballgames from the hot tub. Game room could use fresh carpet and ceiling paint. Our extended family has used this management company for over 20 years and their customer service never disappoints. We had unfortunately left a few expensive items in the cabin, and the management company took the time to find everything and send it to us. Maintenance is very responsive. We put in an electronic ticket for lightbulbs to be replaced our first night and maintenance was there the next morning and fixed everything. This cabin usually books quick. Recommend.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: TRILLIUM LODGE is on of our favorite chalets because of its location, spectacular view and the Lodge itself. It accommodates our family just fine.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was awesome, perfect for 10 adults!
We had great time relaxing after a long day of motorcycle riding. We were visited by bears everyday.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was awesome, perfect for 10 adults!We had great time relaxing after a long day of motorcycle riding. We were visited by bears everyday.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our family had a great vacation. The house is close to everything and the rental staff are awesome. Big enough for everyone. We really enjoyed the stay. The black Bear went by each day no problem we just obeyed the rules and no food in vehicles or to her.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time. The space & room arrangement was very good and the outdoor view was fantastic.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our family had many laughs and good times at Trillium.We value renting from Mountain Laurel because we know the care the agency takes in its rentals. This one needs a check on AC distribution. The gas grill has only 1 burner and charcoal one is shot.The one level worked well for those with walking issues. The kitchen was A+ great for ease of working and completeness of anything one needs for cooking/eating. Next visit will be a multiple level home. We will check wi-fi and grills before we select as well as AC distribution.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our family had many laughs and good times at Trillium.
We value renting from Mountain Laurel because we know the care the agency takes in its rentals. This one needs a check on AC distribution. The gas grill has only 1 burner and charcoal one is shot.
The one level worked well for those with walking issues. The kitchen was A+ great for ease of working and completeness of anything one needs for cooking/eating.
Next visit will be a multiple level home. We will check wi-fi and grills before we select as well as AC distribution.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful cabin for our entire family. There us plenty of room Inside and out. The cabin is maintained well. We had a few of the cutest visitors...one who even stool a shoe...hope he enjoys it. ��. Would highly recommend this cabin and would definitely rent from Mountain Laurel Chalets again.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful few days at Trillium Lodge. We have stayed in Mt. Laurel Chalets before, but could never get Trillium as it was always booked the days we were looking for, so it was a special treat to stay there.
We did have a 'bear' experience we won't forget. My wife and I were on the stone patio overlooking the mountains, one evening, when we heard a slight rustling, and when we turned to look, there was a full grown black bear about 5 feet from us. Thankfully neither of us panicked or screamed, but quietly walked backwards away, came round the front and in the front door. The bear was rummaging around the tree line in the front for few minutes, so we got some good pictures. We've seen bears before but never that close!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have been coming to Gatlinburg for approx. 35 years on a womens getaway. No kids or husbands. We have stayed at Trillium Lodge many times. It is a great chalet. Plenty of room and a nice floor plan. Last year we had a visit from a bear cub. We have used Mt. Laurel Chalets for all but one of our stays. Mt Laurel has a good condition standard for their chalets. As usual we have a wonderful time catching up with everyone.
FYI two of the ladies in our group own house/office cleaning businesses. This is a group rating.