Nothing. The cleaner was not only creepy standing at the bottom of our stairs every day, watching the woman and kids come out.. he was verbally abusive too. He swore and stomped around our property shouting about Covid protocols when he wasn’t even wearing a mask. He was angry we were a hour early because he was to busy MUCKING around instead of having the room ready for us when we begged him to use the toilet because there was no toilets near by and we had young children. Do not stay here if you have kids.

The fact that we were harassed everyday by the same man accusing us of things that didn’t happen was exhausting. I have added photos of property on how it WAS left yet the cleaner STILL lied AND said we trashed it and we stole his towels, WHICH WE DIDNT. We returned everything we used. Bruce from ski kiaos completely ripped us off. Charging us 500 for a dehumidifier that was ALREADY faulty (which in the end is fine to be charged but 500??) and charging us hundreds for ski gear that WASNT rented by us or ANY of our family members. We paid thousands for this holiday so it was the HUGEST DISAPPOINTMENT. To top it off, the cleaner locked us out of our car park 3 days into our stay just to get on our nerves. He wouldn’t unlock it. We have kids, ski gear, luggage and no street parking! We HIGHLY recommend not hiring thru ski kiaos and Wel NEVER be staying here again.

The location

Location. Facilities bit tired but good.

Room cleanliness. Could have been better and better ventilation. Wifi speed very slow. Sometimes non existent. Had to use our own mobile data hotspot.

The location is great, perfect proximity to both lifts.

The property was a bit dirty, dust on surfaces and the doona covers weren’t cleaned from the last guests. Recycling was left piled up outside from the last guest. Some chairs were falling apart.

Was not 100% clean on arrival - kitchen floor quite sticky. Was not ready at time of arrival. Dishwasher did not work - was told this was going to get fixed but didn't.