J'ai beaucoup apprécié les services de la concierge, Ana Rey; une personne très aimable et efficace !

Tudo!

Do conforto

Posizione e disponibilità dello Staff

La piscina era in ristrutturazione, la SPA molto piccola e non è stato possibile usare la jacuzzi perché altri ospiti la occupavano illimitatamente!!! Al mio reclamo mi è stato detto che non potevano fare nulla per cui sono stato costretto ad andare via ! Pessima esperienza! In oltre qualità nella cucina molto bassa. Non seppero fare un semplice uovo benedetto ( eggs Benedict ) . Mi hanno servito un uovo praticamente sodo , freddo e su di fetta biscottata.. ovvio che non l’ho mangiato !

Lugar lindo maravilhoso , a organização o espaço é muito aconchegante, tem restaurantes dentro e ao redor também, o hotel está em um ponto muito bom gostei muito do espaço

Me dá arrepio de saber que no hotel de 5estrelas tem uma batata dentro 😳

Very inviting

The smell coming from the AC

Beautiful inside and out

The rooms were very musty smelling

Nice location Good infrastructure Nice staff Decent breakfast

The food in the lobby was overpriced and bad. Not super clean for a 5stars hotel (mold in bathroom, etc) Superior room too expensive for what you get

Good location, the swimming pool was not accessible during our stay but it looked really nice. Pleasant and helpful staff

Mold in the bathroom, the food in the restaurant is pricey but not tasty

location of the place

poor closed because of renovations 😑

The location, THAT’S IT!

very dirty (I have pics of it) very unfriendly and unprofessional staff. AWEFUL!

modern, excellent breakfast, location

very expensive

The hotel is very well kept and the rooms are comfortable, breakfast is excellent and the staff is welcoming.

The beach right across the road from the hotel is not the nicest, but it's not bad either.

Great facilities and perfect location Breakfast was great

Breakfast was good, but the area where the food is kept is a little small. The rooms are amazing, fantastic big beds, great shower with fabulous water pressure. Best of all was Vinnie from reception, he was super helpful and very nice!

all good

The staff was very nice

The fish pond in the lobby was a very depressing feature at a time of cl8mate change. Animals belong in their own habitat. No one wants to see that. Also there were no vegan options at breakfast. Although there are so many options literally none are vegan except fruit

location is perfect. nice surroundings.

paid for ocean view. Had a cute balcony. Had to call every day to bring more coffee pods for the machine. as well as water. this should not have to happen. I extended my stay by one day and wanted to stay in the same room. after I paid for the room I received a call half hour after to tell me we will have to move in the morning because of maintenance. a move I was trying to avoid since I was leaving the following day. so we moved up to 12th floor, paid the same rate and open the door to no balcony. I enjoy my mornings on the balcony. went for coffee using the machine but machine was broken. had to call for another machine which they brought right away. mold on the wall in the shower. There is an expectation when you pay the price set by the hotel on what services one expects. these might be small things but enough of them for me to write a review. new Years Eve party was great. abundance of food beautifully laid out. incredible music that played non stop from 9:30 past midnight. great service. a fun night. I recommend you get tickets to this event. on my list for a yearly tradition.