The location was ideal for a city centre stay - car park a 5-10 minute walk away. I thought the room decor was lovely whilst maintaining the traditional setting .

It would have been better to provide 2 pillows each - had a sore neck this morning but everything else was good

The room was exceptionally clean, a fantastic location and really well priced.

Good central location in chester

Our room wasn't inside the pub it was down the side street. It was very loud due to the age of the building, the door and windows were very thin so we heard everyone who walked past the door on the street, including the pub delivery lorry at about 5am. We were told that the steam from the shower would trigger the fire alarm in the room which made us wary to even have a shower. Also the kettle didn't work. I'm sure the rooms that are actually inside the pub are lovely but I didn't realise when booking the room that ours wasn't situated inside.

The pub was absolutely beautiful and staff all professional and friendly and will bend over backwards to your every need. It was spotless, beautifully decorated ,spacious and welcoming. Food excellent,service excellent.

Myself and my two daugjhters loved everything

The character of the building and the size of the room. Plenty of tea and coffee provided in the room along with good biscuits. Good location.

Noise at night, room a little chilly on arrival

Great location

Good a bit on the expensive side

Old British pub feel. Helpful staff. Comfy rooms

Took a while for us to work out the heating situation in our room. Signage to indicate how to turn radiator on would be helpful. Apart from that (and the fact that it’s a haunted pub haha) everything was fabulous!

Very welcoming Staff. Upgrade to a beautiful suite. Nice bar area. Lovely breakfast.

Nothing, everything was perfect.

Comfortable beds and excellent modern shower room in historic inn. Evening meal menu very good and food cooked to order. Plentiful cooked breakfast too. Great location as very close to theatre, cinemas and cathedral

There is no parking on site as historic city centre inn but ample 24 hour parking fairly close by at a reasonable cost. As it is an ancient building the original staircase may be a challenge as very deep steps and lift not possible to install - a ground floor room may be available on request

Room was lovely Staff very helpful Great location

A lovely hotel with nice staff. Clean and very welcoming. The room was so nice. Nothing to fault.

Bar prices.

Excellent location. I knew it was old that’s why I booked it, the room was a decent size and the bathroom was modern and clean.

amazing property and location and brilliant staff

it was great

every thing comfort , location, staff amazing

nothing

Very lovely staff. Beautiful refurbished rooms. Lovely big shower. Very clean and comfy. I have booked in for a 2nd night

location, appearance, bed was comfortable

no shampoo in the room

Absolutely stunning old building right in the heart of old Chester. The staff are friendly and our room was very pretty and clean. The bed was very comfortable and the water pressure in the shower is good. The bar and restaurant on the ground floor is also very nice - good food and reasonably priced.

Lugging 4 big suitcases up some very old steep stairs. This might not be a great option for anyone with mobility issues.

Excellent staff, helpful and friendly.

the property was in a great location, easy to get to everywhere

The room we was in was next to waste bins area, so awoke early morning when getting emptied. very noisy

room was very cold!

constant noise outside our room on friday night until the early hours of the morning. residents in a nearby room were very noisy.

Great location, comfortable and clean and with great staff.

The bar is great but we didn’t feel inspired to eat there.

Nice size rooms staff are friendly the rooms are clean but can sometimes find hairs

I got charged twice for one night by the night staff but the morning lady sorted a refund

Lovely pub, clean rooms and fantastic breakfast

Noise from the road