A személyzet nagyon kedves, segítőkész, család és gyermek centrikus. Folyamatos az étterem és a bár ételekkel való feltöltése, nem volt olyan napszak, hogy ne legyen valami étel kínálat. Folyamatosak a gyerekeknek biztosított programok is (arcfestés, lufi hajtogatás, mozi,stb). A szobákat folyamatosan takarítják, a takarítókat ellenőrzik. Köntös L-4XL méretig elérhető, minden törölköző tiszta és szakadás mentes volt. Elektromos autó töltő is elérhető (mobiliti), zárt parkoló. A lobbyban a kártyától, az interaktív asztalig minden van. A wellness viszonylag nagy így nincs tömegnyomor, jó a medencék hőmérséklete. Gyerekesek és az idősebb korosztály is meg tudja találni a megfelelő szórakozást benne. Minden étkezés kellően változatos és finom!

Bor- és pezsgő választék szörnyű (rosé ihatatlan, fehérbor véleményes, pezsgőt hagyjuk). A kenyereket valamiért újságpapír vékonyságúra vágják, így sem kenni, semmi törni nem lehet. A lobby, az étterem, a parkoló és a 6. szint is azonnali felújításért kiált, de ez ahogy láttuk valószínűleg folyamatban is van. Hangszigetelés a 6. szinten nem nagyon volt.

Ich war schon öfter dort. Diesmal mit jungen Enkelkindern. Es gibt so viel Abwechslung für die Kleinen. Wir waren so begeistert

Der Außenbereich wird von der Reinigung her stark vernachlässigt. Zum Beispiel werden die Abstellflächen nicht geputzt

Nagyon jó volt minden,

Ilyen nincs

Bolo pekné ubytovanie, príjemný personal.

Nepáčilo sa mi, že prvý deň začína až o 15,00 hod. a posledný deň skonči o 11,00. Takto na štyri dni máte obed len 2 x, pritom je to all inclusive hotel.

Sehr gutes und abwechslungsreiches Essen

Kein Thermalwasser Trotz mehrmaliger Anfrage an der Rezeption keine Reparatur der Heizung im Bad

Szuper volt, mint mindíg!!!!! Köszönjük szépen!

Nem volt

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spa facilities and nice garden, food was excellent

room view ...it was a total disaster...

All inclusive is a great one, we have spent fri- sunday, every day was different food. Breakfast 07-10 AM, from 10-12AM snack time (cofee, pastry, drinks), lunch 12-14PM than 14-1600 snack time(langosh, chicken wings etc, and dinner from 1800. All for for vegetarian, lactose intolarance, kids, babies. Plenty of fruits and cofee was good too. All inclusive includes beer and wine nothing else, but I appreciated in the saloon every day 1.5 l of cold szentkiralyi mineral water, beside of the other free beverages, like coke, sprite, juices etc. The kids got suprise package saturday morning in front of the door, so nice. So many animation is available, written everywhere in 3 different languages. Interactive tables are available, but also board games as well. -1 floor has a gamer room for bigger kids but also play room for lil kids. 1 first floor had all activity area for the animation and another playroom for the kids. The kids pool was the best and next to it another pool for babies.No chlorine smells at all and sightseeing train is avalible as well. Outside of the park found several tennis courts, mimigolf, outside chess, bowling, playground. All in all number one for families. Internet was good in the room too, 5 th floor.

2 elevators not enough, but we found the stairs. All inclusive should contains coctails too(we dont like wine or beer) anf the dining was a bit chaotic, however we are talking about fri and saturday. Bed was too soft for us.

The food was great

lot of things for little kids like swimming pool, indoor playground and activities

The decoration on the 6th floor of the floor I stayed in is relatively old-fashioned, the air conditioner is not very good, it will be a bit hot in summer

all OK

no more Grau Water Pool open

The facilities were great. Pools were fun

Food was bland. There was no animation for the kids even though it was advertised. There were activities for kids but it wasn't easy to find. Felt a bit cheated there

Everything was exceptional 👌, very good and taste food 😋 congratulations for the chefs, the personal from the hotel are very nice and friendly 😀

Everyday was there so many kind of food, everything was delicious and the staff was very friendly and kind. 😊

room for family with two children was not good and the hotel did not /have not bigger room for 4 perons and sleeping was hard with two children because of the space.

The food was exceptionally good and with a massive variety, which is not normal for a place that offers all inclusive packages. The wellness area is quite big with several pools and the one dedicated for small children is absolutely perfect. Staff members are very kind and professional and the cleanliness was spotless. Close to the town where the hotel is located there are several small towns that are worth to visit like Sárvár and Köszeg. Overall this was a great experience for my family and I will surely be back again. I highly recommend it.

There are only 2 elevators, which is not enough for such a big hotel and sometimes it can happen that the waiting time is too long. but this is a minor thing and did not have a significant impact on my stay.

Great as always! We are definitely coming in may to check a new sauna world.

The room was very modern and spacious. The food varieties are overwhelming and so good. The pools and facilities where more than we expected due of the reviews we seen and read we were really surprised & genuinely satisfied.

nothing to say!

location and facilities are nice. food is excellent and varied. spa and pools are nice. it was a cosy atmosphere in december already

some rooms are not updated yet, but it did not bother us to stay in the not so modern ones. one pool from the spa was closed. heat in the room was tricky, there is a heater but only started at certain times - centralized controlled most certainly. the air conditioning from the room set on heat did not seem to work.