This hotel is tall: nice and helpful people at reception, large, quiet and very clean rooms with amazing views to mountains, very good beds and balcony, a rich breakfast and very good meals in the restaurant, which has a beautiful terrasse. The hotel is situated centrally in Flims, by bus - price included- we were in a few minutes to the lake. Thank you a lot for everything!

Nothing.

Wonderful stay, comfortable room, good breakfast, excellent restaurants. Good location. Very friendly, helpful staff. Car park. Everything was perfect. We‘ll be back.

Nice staff and comfortable clean rooms

Location bit difficult to reach by car

Friendly staff, good sized rooms, location opposite the bus stop, sauna, breakfast, selection of restaurants in the hotel.

Hair dryer could do with a newer model.

I have recently returned from a short stay at the hotel and must say I thoroughly enjoyed it. The hotel is very easy to get to, being located directly opposite the bus stop. On arrival the reception staff were polite and professional. The rooms are clean, tidy and comfortable. There was a good choice of food for breakfast, and three restaurants for dinner. Other bars and restaurants are only a short walk away. The ski lift is within walking distance, but there is a regular bus service from outside the hotel too.

Nothing!

Great stay, quiet room, sauna and free parking, excellent!

The pillow was enormous and too hard, but it's ok :)

The hotel is good, we stayed there for 1 night on our way to Germany. It is in the middle of the town of Flims and we guessed that in the winter season it will be very busy. When we stayed there, it was quiet with a lot of hikers. We made a beautiful hike too. The lady at the reception was very friendly and took her time to explain all the sights. We had a room on the 3rd floor with nice view of the town and mountains. Breakfast is very good and a lot of choices. You can boil you own eggs, very nice!

A small freezer or minibar would be a welcome extra with the warmer temperatures. The food in the restaurant is very overpriced but maybe that goes for all of Switserland. The food was okay, but not great.

Courtesy of the staff, location next to the post station

Breakfast was disappointing, very limited offer, no fresh fruits (just fruit salad) and the coffee was not good. In general for the price paid (and the rather low season) I expected a bit more.