We liked everything!

Nothing, some more free bottled water would have been nice in our room.

I think the rooms carpet could be replaced and bathroom could use better lighting especially for make up

Nice building and good location

Poor facilities

Quiet, peaceful, secure, lovely grounds and great staff. Located fairly close to city center. Good restaurant.

Maybe that meals were expensive.

A beautiful hotel with a swimming pool and first-class service, a short (10 min) walk from the center. The room facing the inner block was completely quiet. Breakfast in the standard of a 5-star hotel!

The property has a classic hacienda style . Very luxurious architecture with high feelings. Gorgeous furniture with big rooms and private interior patio that gives the experience of a private hacienda of the 1940’s.

Nothing.

Great location. Walking distance to the center of town. Great breakfast. Good parking. Very friendly staff.

clean

nothing

Very helpful staff. Large room. Good breakfast, esp. crunchy fresh baked bread.

The hotel is colonial style and well take care off, beautiful gardens and pool. My room was quite and clean.

Breakfast was limited. This hotel is on a walking distance from the city

Food was amazing - on-site restaurant is great and the breakfast was fabulous Great location in the nice part of town but still close enough to walk downtown on a safe main thoroughfare Loved the Galapagos turtle Juanita and llamas strolling around the grounds Box lunch provided if you leave early for a tour

No complaints!

Large room with comfy beds which was very clean. Great facilities which were very family friendly. Good food and beverage options. Excellent staff who were very freindly and attentive. Peaceful location only 5 mins walk from Arequipa centrea

Nothing

Super clean friendly staff

Probably known as one of the best hotels in Arequipa. The hotel has been around for a while and sits just on the outskirts of the main town. It’s about a 15 min walk into the main attractions. Although a little dated, the room was comfortable and spacious. Shower was a little weak but fine. Breakfast was a large spread with a lot of options buffet style. They have a large turtle in the grounds too. Staff super friendly! The chap who picked us up from the airport was incredible (Edwin?).

The breakfast was delicious and lots of variety. The whole atmosphere in the room and the high ceiling in our room.

The shower was small. The majority of the staff doesn’t speak english. The sauna and the steam room were outdated and unpleasant.

Our room was very nice, 100% clean, beautiful view to the garden. Breakfast was very good, the people of the hotel were very nice. Food was excellent. Highly recommend this hotel 😀👍👍

Maybe closer to city center, but otherwise I will give an 100% for excellence. I ´ll recommend this hotel to friends as they will be very happy and enjoy their stay

very comfortable beds and spacious nicely designed rooms, the staff was very helpful and friendly and spoke English very wel

very comfortable beds and spacious nicely designed rooms

We loved all the amenities - pool, playground, alpacas, and lots of space.

The breakfast food was warm at best. The jacuzzi was not hot. There isn’t an elevator and most rooms were on the second floor - if mobility issues it’s a challenge as there are a lot of stairs. The rooms were warm. Even adjusting the thermostat it didn’t get below a stuffy 70 the entire stay. You get one bottle of water as a “welcome” but you’re on your own after that, or you can pay inflated prices for a small bottle of water.

Hospitality

Costa Del Sol is a classy 4* property; well managed, well trained staff, excellent location within walking distance of central Arequipa. My go-to place to stay in the white city! Rooms are very comfortable, well insulated (sound + temperature) and clean. Great buffet breakfast too! Delightful gardens with pool, made better by Juanita the Galapagos Tortoise who is older than the hotel (>80 years).

The footballers from Lima who should stay somewhere cheaper!

The hotel was located in a very quiet area. The grounds were beautiful and very well maintained. I loved sitting outside of the restaurant for breakast. The breakfast selection was very good and the service excellent. All staff provided exceptional service. The hotel itself is very beautiful and well appointed.

The free wifi was a bit slow to use for work and it is important to note that although there were only 2 floors, if you have trouble with taking your luggage up the stairs then ask the staff to help you.

Staff were friendly and helpful, hotel decor was great, the room was spacious and clean and the breakfast was good. The staff serving in the bar and at breakfast were attentive. The Alpacas and Giant Tortoises in the gardens were great to see. Would definitely recommend this hotel.

A niggle really, but a complimentary bottle of water each per day would have been nice, especially as there were no shops local to the hotel.