Location, szauna, pool.

Breakfast, the position of the AC in the room.

Liked the location of the Hotel especially for shopping and looking at historical sites.

The room was dark.

Comportement du personnel

Помешкання маленьке, але як для однієї людини, досить комфортно, все необхідне було в номері, чистенько та комфортно, а це найголовніше

Все сподобалося

Location and price

Noise and some staff are not friendly

The staff

Nothing really

Lokacija je odlicna, u starom delu grada, stanica metroa preko puta, stanica tramvaja na 5 minuta. Hotel je star ali cist. Dorucak je dobar.

Mana hotela je sto se po sobama sve cuje, kao da su zidovi suplji i da vrata ne postoje.

The location is great

We like everything

Great staff and management very helpful.Hotel is located in a very busy area close to transportation and shops. Open buffet breakfast was served every morning with nice staff.

A little noise and smoke when you open the windows of the room. No kettle in the room but whenever we needed tea or hot water staff brought them up.

The staff made the stay good. They let us check in early and when we left the staffs where very helpful especially the young lad who helped us with loading our luggages to the taxi.

The hotel needs refurbishment.

Zu laut.viele sachen funktioniert nicht.Zimmer möbel sind zu alt

Frühstück war nicht gut.

Бассейн сауна хамам

Location was good, plenty of shops, restaurants, bus stop, tram stop near by. you can go for walk and eat and shop anytime. rates were good, staff was nice overall apart from 1 person.

no good facilities, nothing in the room provided. we asked for few things and person at reception clearly replied, NO TISSUES, NO WATER, NO IRON, NO THIS AND THAT, he wanted to be very clear and told us nothing is available and that we can buy all this from shops outside. We asked for bed sheets change and cleaning, they replied, sheets will changed once every 3 days, but a nice lady there still changed this for us after 2 days. Toilet and shower was cleaned daily. if you just want to sleep tired in the night and going out in the morning for all day, then its not bad, its all right overall.

Nichts gut gefallen, gar nichts, nicht weiterempfehlen

I was really disappointed with this hotel. To be honest, the rating on Booking.com was completely misleading. I would never recommend it to anyone. The rooms were simply disgusting, including the bathroom. There was dripping water in the room, making everything very damp. We reported the issue, but unfortunately, nobody took care of it, and we had to endure four days in such an unpleasant room. Adding to the unpleasant experience was the hotel's high location, which meant having to carry all our luggage up. It was really terrible.

It is near some shopping centre's and restaurants.

The location is noisy and it is difficult to sleep during the night.

staff very friendly

no air con in room

The staff is very friendly and helpful. The hotel is clean and nice.

Destan and Osmar Bety good stage

location is very convenient. close to metro/train station and also T1 tram. bars, restaurants, shops are right next to the hotel. All the staff was very kind and helpful

room was really small, but since we didn’t spend much time in the room, it was alright

Destan very nice staff thanks

Nice, but not too much. Location is great.

Dont have parking

Location, spa , breakfast & staff. We are very happy with our stay and be coming back when we visit again Istanbul with friends 😀👍

I enjoyed my stay at the Grand Unal Hotel. The staff is extremely friendly, curtious and professional. I want to especially thank Dasi and Osman. These are the nicest and most professional front desk personal at the hotel. The breakfast is delicious. The hotel is very clean. The cleaning staff is excellent. The kitchen staff is excellent. I rate my stay here at 5 stars. I highly recommend this place.

Every was amazing. Photos are exactly as pictured on booking.

clean and quiet the staff are very friendly good people very helpful

everything is good

Very well , good service, and their breakfast is perfect all the staff a respectful l will like to come back and use Grand unal hotel

Excellent

Just the receptionist and lots of shops around, nothing more.

Very dirty rooms, bedsheets ok but the furniture were so dusty toilets is very old and brownish inside, we had to move from two dusty and smelling rooms ,before eventually the third one which is not even a better one but we just had to take it as it is the only room left in the building according to them, no tea or coffee no iron or kettle, they only put one tissue paper in the toilet we had to go downstairs in the lobby to ask for toilet rolls. The cleaner was so rude she doesn't respect people's privacy, she was banging the hoover on the door as early as 8am ,she was talking so loud on a speaker phone despite the sign of do not disturb signal on the door, I had to go talk to her before she stopped. Tear towels in the bathroom. I showed it to her and yet she put another .