Charged us and was not there to check us in .. hence we had to book another hotel .. disgusting!!!

Beautiful place. The staff were very friendly and breakfast was lovely. Eric even took us into Tenterden when we couldn’t find a taxi. Hospitality is second to none. Thanks so much for such a fantastic stay!

Beautiful rural location

The pub downstairs played loud music. The bathtub as a centre piece of the room did not have curtains so when taking the shower the water was all around the place. The room smelled like a wet dog. The toilet seat was very dirty.

The room was excellent, the staff were brilliant. The food was very tasty

Couldn't open the windows & it was very hot & stuffy . The manager was very good & supplied fans

A beautiful Inn with so much character. loved the location and surrounding countryside. within easy reach of many attractions like Rye, Dungeness and Chapeldown Vineyard

Nothing to dislike. Only tiny tiny thing was the Menu was a little small, a few more choices maybe would be great, but the food we had was delicious. a beautiful Breakfast to!! the staff were really friendly and accommodating

Nice country pub with lots of charm and character in a very good countryside location with helpful and pleasant staff and good facilities and lots of hot water. Very secure.

The breakfast room did not open until 9.30am. There were no fire-side armchairs for reading in the bar area.

The room was lovely, spacious and had a great bath. Dinner and drinks were fantastic. The location is great, its quiet and had good countryside walks.

There was no other way to wash in the room other then the bath which was in the middle of the room.

everything was just as we wanted… staff great. food great. very relaxed stay. Thankyou to all.

nothing

lovely quaint property loads of nice touches and a super friendly, helpful and accommodating staff and management. Had two lovely meals and rather a lot to drink …..Great place to stay if visiting Gusbourne vineyard (and we did). Great weekend, Would use again

only comment would be a bigger bed, but we new that before we travelled…..important to check access to rooms if you have any mobility issues

quaint setting, cosy pub, comfortable room. food was good pub food

no showers in the rooms, only bathtubs. Staff clearly wanted to leave for the night while we were still eating.

Everything! Love the eclectic style room, service and food excellent! Lively view from my bedroom window... just live it! Will definitely be staying here again!

No complaints

Superb service from all staff. Staff always obliging & willing to help. a great location, great eclectic themed rooms, excellent food & selection of beverages.

Nothing

very quirky and beautiful place. food was delicious and staff very helpful and accommodating

it’s a little noisy you can hear everything from the bar below. But didn’t spoil our stay

Location was fine, a few miles outside Ashford so no issues there. The room, though accessed up more of a ladder than a staircase, was fantastic, especially the roll-top bath I spent a very pleasant hour in soaking away my issues. The big let-down though was breakfast - I didn't get any, mainly because the breakfast didn't start until 9:30am. Apparently guests "come here to relax" which may be the case for the majority but as a business guest it wasn't for me. The staff very kindly put me up a 'packed breakfast' which was to be fair pretty reasonable. It might though be an idea to point this out prior to booking.

Dangerously steep stairs to the room. The lack of cooked breakfast before 9.30am. Very little else to dislike though the food prices were somewhat hefty fore a country pub.

Fabulous food and superb staff, worth the extra money

Nothing, everything was perfectly fine.....a little bit pricey but worth it

Breakfast and location fabulous

Adding a 10% service charge to the room rate , window would open in the room , coffee machine not working , no milk put out at 8am on the landing as informed on room information book .

Beautiful cosy little room with wonderful decor and quirky features. Loved the roll top bath.

Awkward position of the toilet with the sloped roof, if you're a man and stand up for the performance

friendly professional staff cosy room, great quality towels/bed linen good value, tasty food

lack of open window, late breakfast, slanting room so easy to hit head

beautiful location very quiet outstanding quit area

all excellent no complaints

quaint old warm friendly

no quiet area to relax with armchairs etc

Our second time staying and it didn’t disappoint. Fantastic restaurant, rooms, service and all round great experience.

nothing - absolutely perfect

Gorgeous pub. Excellent facilities in room....more boutique hotel quality. Very good food. V good service. Lovely location.

We expected our room, Niddy to be tight as had seen the photos. Fine for one night but we are both quite tall and would be better suited to choose a room with higher ceilings next time. Plus the route up to the room is quite fiddly with sloping stairs.