Hotel is beautiful and very clean. Good sauna.

Sauna is open for only 5 hours a day. Even though swimming pool works all day, it is too cold to stay there for longer time. Food order been mixed twice, even though there were only us or another 1 table in the restaurant. We had “Do not disturbe” sign on the door. However, staff still been knocking on the door which was annoying and not an appropriate behavior for 4 star hotel. Difficult communication with staff for non-polish speakers. Overall, dissapointing experience. This hotel isn’t worth more than 3 stars.

After 200km of cycling, this was a great find in the later hours. Very clean, super comfortable bed, nice staff and amazing breakfast! We didn't take advantage of all the facilities as we had to get out early the next day and continue our multi-day bike race.

No complaints.

great. kitchen nice, spa ok.

The breakfast was excellent

The night from Sunday to Monday we were the only guests at the hotel.

Nice location next to the lake. Small but cosy swimming pool, especially when you are alone.

Breakfast was excellent, wide selection of home smoked meats, chesses of different kind. All fresh and very tasty. Pankaces filled with sweet chesse - mouthwatering experience. Rooms were clean and in an excellent condition. Hotel facilities such as SPA, swimming pool, saunas, outdoor relaxing area - all of it first class! And as a cherry on the pie.....hotel staff including owners: always smiling, helpful, knowleadgeable. Every day they create great atmosphere of this place.

There is just one thing, but in fact personal rather than general. Bed matrass was too soft for us, creating sort of waterbed experience. Need to highlight that this particular comment is our own feeling and is not downgrading in any way Hotel rating. We just prefere "harder" option due to personal (reasonable) matters.

Great location - Gołdap is a fantastic & calm place. Very nice public beach and water sports rental place close to the hotel. Interesting Luftwaffe HQ ruins close by.

There is no nice view, the standard of the rooms is not great for the price (at least mid season).

It is absolutely great place to stay to enjoy fantastic spa facilities, great food at the restaurant and beautiful surroundings. We especially liked the idea of the hotel craft made specialities and possibility to buy them. The place is extremely clean and comfortable and professional staff is ready to meet all your needs. Highly recommended for everyone looking for a good rest.