i would like to say thanks and appreciate to Mr.Ersin who is working by front desk really he is professional model how to deal with guests

Breakfast AC is working good( controler in turkish language only) Big rooms and big toilets

Insects in toilets Expensive Need car ( no resturant or supermarket near hotel)

the room , the price

The staff in the reception I didn’t like them , the room that I stayed in was very hot because they have problems in the air conditioner I call them many time to open it and they do but just for 10 minutes and it’s return off again . the normal thing that they must do it is that they moved us to another room, but they did not. also there wasn’t a shampoo and conditioner

Location

Breakfast was so so . Language was issue

Massage was excellent

I don’t like the property

not good reception not good cleaning not to the stars given of 4 stars short of house keeping material in the room does not worth what’s owed for

We were supposed to have the suite with balcony, but there was no balcony: the explanation was that a big group had booked and they were given the suite with balcony (...). The breakfast is really below average and the hotel run out of cups one morning, so we drank our coffee from glasses. The pool's water was really cold. The location is terrible, somewhere nowhere. On Friday and Saturday evening, two concerts were held in the hall, so until 23.30 it was really loud.

good but the people can’t speak English

itsy very good

We chose this hotel as an overnight stop between Cappadoccia and Instanbul. We arrived on a Sunday. The facilities were lovely, the buffet dinner was an expansive choice of meat and vegetarian dishes, and it was all you could eat. Housekeeping was efficient and fresh water was replenshished.

When we arrived it was immediately apparent that some kind of wedding or engagement party was about to start in the dining area next to the buffet cafeteria. The party started about 9 and ended about 1. The music was FABULOUS! But since our room was directly above the party it did interfere with out sleep. All in all, not a restful night. I'm sure this review would have been more positive had we been invited to the party! It also would have been more restful had not some of the revelers not restarted the party at 0130 in the room immediately next to hours. Fortunately I was able to block them out with noise cancelling earbuds, buy my partner wasn't, so she got very little sleep. We related this story a few days later to a woman we met on a dinner tour in Istabul and she laughed and said, "I always ask a hotel if they have a party scheduled for the night I want to stay there!" Sound advice we will now follow in the future! I advise you do the same since the Karpalas is clearly a popular party venue -- they were setting up for another one when we went down for breakfast in the morning.

Room big

A lot of noise no cold air conditioner

-

-A/c control setting not in the room it’s in the reception . - one day in the morning was no water in bathroom .

Didn't have time for breakfast

Heat and AC did not work