Great location! Amazing stuff, always helpful and friendly. Facilities are brilliant with a lot of things for kids to do. Easy access to ski piste. Great food and a wonderful bar with the friendliest barman (Wolfgang will take care of you). We celebrated birthdays there as well and the stuff helped us prepare a beautiful Party atmosphere! We simply loved it! We will surely visit again soon!

Brings memories of good old times

Over the past 10 years since we've been going there the quality deteriorated . This season it got so low that becomes impossible not to mention. The facilities no longer comply to 5 star standard. Water is too cold in which is supposed to be thermal pool. Even the water temperature in the room's bathroom shower is barely hot. I guess the owners started saving on energy cost. Service deteriorated as well. When we asked how to get to the ski lift the receptionist told us to use the ski buss. The buss did not arrived and we came back to the hotel. It took pretty aggressive reminder that we expect 5 star service and they finally gave us the needed 5 minute ride with the hotel shuttle which was parked outside all this time. What really separates 5* hotel from 4* is little difference, which nevertheless very important for overall impression. For example all 4 dinners that we've been having there we were given German language menus. And every time we had to ask for English menu and wait 5-10 minutes until they bring one. Little thing? Maybe. But shows the attitude and level of service. As a verdict, i don't think we will ever come back.

The breakfast excellent, the staff and location great- perfect for rest. The spa great.

Little modernization needed .

The SPA,the location,the daily ,trip suggestions...

My bed especially the mattress was not comfortable for a 5 star hotel.

Very beautiful and comfortable accommodation in nice location, in traditional style.

I would suggest to add more personal for dinners servicing since it is too slow.. A coffee-mashing would be nice addition to the rooms for 5-stars experience.

Very good position, hotel facilities and high level of cleanliness.

High level culinary was expected for 5 star hotel and better choice of food for breakfast.

Staff went above and beyond to make our stay perfect. Truly exceptional customer service! A lot of activities to choose from.