Breakfast was very good, staff happy and helpful.

The walls in the rooms seem quite thin? Could hear people whilst in the room and worried others could hear us.

personal approach from staff. all v informal. dogs top priority as any good dog owner would like. loved the doggie treat bag. staff v pleasant and accommodating restaurant food was fresh, simple menu, well priced and extremely well cooked.

the noise from the little fridge in the bedroom was disturbing. the carpets were quite stained but it's to be expected considering the area is right by river bank and most guests have dogs so that's a lot of muddy feet

Lovely clean room Great staff Lovely dinner and breakfast

room was excellent. breakfast was great. staff were friendly and helpful.

jacuzzi didn’t work :( but that’s the only hitch.

Lovely little property, so clean, food was great & staff incredibly helpful!

Only that they had no space for dinner, but just a compliment to their great reputation & great food!

location was great

cleanliness

the room had everything you needed and the breakfast was really good.

noisy from the music playing in the pub until past 11pm.

Room, property location, staff that were there (2) helpful and very pleasant.

Very little staff, restaurant NOT open Saturday and Sunday evening, no breakfast available on Monday. No overnight staff and no response from contact number when there was a problem at 1 am Sunday morning.

Friendly helpful staff with good quality food on offer. Great location for walking into Gloucester and along the river Seven with an attractive water basin on the doorstep and a nearby nature reserve.

The start time of the breakfast service is quite late at 9:30 great if you are on holiday or have no time constraints not so good otherwise.

The location suited us because we enjoy walking. Probably a good 30 minute walk to shops and restaurants.

we had the twin room which was the only room available. The room was a bit warm ( think it might be above the kitchen ) Although a fan was kindly provided.

Breakfast was excellent.

Our room was spacious with a small fridge with milk and water in .had a bath and shower in the en-suite.large towels .bed was comfy with nice white linen.room had character, not bland like a lot of chain hotels.definitely quirky.breakfast was best we have had in accommodation for a long while.Katie who was our waitress for breakfast was really nice,friendly and helpful.

they ran out of coffee pods for the In room coffee machine…but it was replaced with a cafeteria with coffee in.thanks to Katie.Shame breakfast doesn’t start a bit early .9.30 is a bit late when you want to get out to do things.

Breakfast was excellent. Bed comfortable.

Coffee in room was missing….none available in the hotel! Plug missing in sink …. No replacement in hotel.

Bar closed, no evening meal

room and location staff

road noise but didnt spoil stay needs couple comfy chairs on balcony but that didnt effect enjoyable stay plus excellent breakfast

Nice room in a convenient location. Breakfast only starts at 0930 which didn't work for me being on a work trip. However, staff communicated well and were responsive to my questions

Nespresso machine but no pods!

Location fine.

No apparent management apart from young staff trying their best.Most would be unsure if there was going to be food on in the evening if you were a walk in.Bar was shut at 9.45pm so would not give a resident a drink which was pretty poor.

Breakfast Was very nice but would be a lot better if it was opened at 8am as 9 30 am is late in the day as guests would like to be up and out to enjoy the day , Location was ideal for us

Staying open to 10pm came back one evening and it was all shut at 8 30pm breakfast too late in the morning 9 30am by time it took to cook its 10am ant the chef puts to much salt on food which soiled our evening meal as it was not edible beer kegs blocking access to disable toilet and the stairs

The drive up to the property is quiet and picturesque as it’s off the main road surrounded by leafy trees; with the river around the back.

After a tiresome and hectic day preparing for a Wedding the next day, my family and I arrived back The Mooring Post at 6.30pm on Friday evening. With our hungry toddler in tow, we had planned to have dinner at The Lock Keepers. The Assistant Manager (Amy) came over to tell us that the restaurant was now *closed* and we could only order dessert as the Chef had already gone home! She suggested that we go to Toby Carvery; that was approximately a 15 minute walk away. We went there, only to be that it was fully booked, so had to walk all the way back to the hotel (along a busy motorway) to get the car. After enquiring at three other heaving restaurants close-by, we managed to get table at a bar in order to get something to eat; as it was already 9pm at this point. When we got back to the hotel, the water bottles in the mini fridge had not replenished and this was not at all noticed during our three-day stay! We are so upset by the lack of consideration for patrons and complete disregard of guests’ basic needs.

Very central to Gloucester Quays and very helpful Staff Katie and Amy. Really good room within reason. The Bar area was very good and comfortable.

We noticed several things that need to be addressed. 1. The access to the main Stair way and the Disabled toilet were restricted due to FULL KEGS of beer being stored there NOT an ideal situation especially if during the night there was a fire emergency etc. ALSO the fact that there isn't a Staff member on site during the night hours is disconcerting especially if there is an emergency.............? 2. On the first evening the meal was really good HOWEVER the chef in his wisdom had added far to much sea salt to the meal of two of our travelling companions and this was pointed out to the relevant staff. 3. All the potted plants spaced around the bar area were in need of TLC and regular watering. 4. We stayed in the Garden Room which is a lovely room BUT... The Plug in the bath wouldn't work therefore UNABLE to enjoy a bath and we believe the Spar Bath wouldnt work,also our companions had a room up stairs and the Spar Bath didn't work. 5. On our final night on the 20th Aug we decided to try a meal elsewhere and enjoyed the meal with a view to returning to the Lock Keepers for a couple of drinks before retiring BUT on arrival back at 9pm knowing the Bar was due to close at 10pm WE were to say the least a bit pi#£ed off to find everything locked up and in darkness, and then finding out that the Staff had had permission to finish at 8.30pm due to no customers .....? It is supposed to be a Hotel.........

Breakfast very good, but it is not served until 9.30!! This is no good if you have a day planned, so we missed one breakfast we had paid for. I was expecting the “Riverside” location to be better. Garden was very run down and tatty.

Cups in room had not been washed up! Carpet dirty and stained. The place is run by young people who were lovely, but obviously lack customer skills. Poor range of beers and wine.

Quality of rooms and food

Breakfast was only available from 9.30

Breakfast very nice and very generous. Staff were lovely. Great location. Highly recommend.