location south of main town area nice. quieter. lovely beach in front pool probably good for kids but not comfortable sitting around it’s raised edge.

Map: they did NOT send any info in how to find the place and the link on Booking and in google maps etc is in a completely different part of town. Had to call for directions. The real location is labeled Hotel Marbella. Room: paid more for a triple sea view room (space and light and view) and turned out to be back room with peek a boo to the side view and NOT what I paid extra for. Food: pleasant staff but not great food and waay overpriced for quality - much better to walk the 5-10 minutes up beach and eat elsewhere where quality & price better. Charged extra for second cup coffee!! Really, after the room price that’s an insult. WiFi: they turn it OFF at night! Why would any place do that? Propina charge: I really dislike this trend to automatically add 10% tip to the food and service bill. They don’t ask if the service deserved it - and thus it becomes another tax that goes right to the owner. I would much prefer to directly reward the workers for good service. I think we should all buck the trend, refuse to pay the “propina” and give a tip directly to the staff.

Friendly, family-run hotel right on the beach

The setting of this hotel is great. We had a ground floor room with the pool, ocean and private beach just steps away. There is an open-air restaurant in the hotel with beautiful beach views, and decent food. Actually, the paella was excellent.

We felt the atmosphere could have been warmer and more welcoming, as we were asked to turn off all lights and air conditioning whenever we left the room. It also seemed strange to have staff knock on the door to encourage us to come up for our meals so they could take their breaks, while the restaurant hours were unclear and inconsistent with the signage as well as verbal information from different sources. This hotel could be maintained better. There were multiple plumbing issues in our first room, which management was unable to rectify and eventually led to a change in room. The view from the windows could have been nice, except that the windows were dirty. We would have opened them but there were large holes in the screens. On the second of our two nights there, a storm knocked out the power, so we woke up to no water, no lights and no air conditioning and had to pack up and go back to the city unwashed and feeling hot and uncomfortable. Of course, the storm was not the fault of the owners, but we had the impression the loss of power is fairly common. In this type of environment an emergency generator would go a long way to keeping guests comfortable. It's a shame because this place has a lot of great potential.

The location and service were excellent.

the location

Everything was great ! Loved the food and the location.

it was right on the beach and spacious. had a good view of the sunset

was a bit far out from the town - 15/20 minute walk

The staff and owners were so welcoming and helpful! It was also super relaxing!

Excellent hosts and staff! Very friendly and accommodating. Great conversation with the host and guidance as to environment-focused activities to do and trustworthy and knowledgeable local guides. Garden and structures built within the palm trees beautiful and relaxing with sound of waves. Art on walls everywhere. Good, traditional Guatemalan breakfast. Nice candle-lit restaurant and room during power outage.

Electricity out for 1st 24 hours, leading to no water in bathroom. No wifi during power outage. Uncommon for this to happen for so many hours, the hosts told us. Also, didn't find hot water in shower. We'd expect hot water with the price of the room. Strong smell in bathroom at times, perhaps coming up through the drains?

I loved the food, the location and the hosts very much.

The location is perfect, right on what is practically a private beach. There is a lot of lovely foliage, and the views are spectacular. The poop was also ideal, allowing swimming and also just sitting on the side in the water with a book. Food quality was good. lovely balcony.

It was way overpriced, rundown and cobbled together. There were three of us in this room, that was barely big enough for two, with absolutely nowhere to fit our bags and clothes and a glass door separating the bathroom and the bedroom - awkward. The air conditioning was right over a bed, which meant that one person was freezing all the time. The service was bad, we waited over an hour or more for every meal, and had to chase up problems with the AC and toilet multiple times.

it was supposed to be eco hotel. No how water. Small, uncomfortable room

The owners were exceptionally friendly and looked after us. The hotel is a little away from the center of Monterrico, not a bad thing, and has a beautiful beach view, multiple places to sit and eat or enjoy the view, and a great pool the kids really enjoyed.

The direct access to the beach front, the beautiful beach, the facilities, the friendliness of the staff (especially the owner Cecilio), and the food.

That we did not stay longer!

Everything was perfect. The food, the location and hospitality. A real gem.

great location, friendly staff and owner, good food, clean rooms, peaceful, feel good atmosphere...recommended

The view was amazing

Need some more cleaning and in and around the property

I loved the food and the atmosphere!