apartment room was good

paying for parking

The salon and bar were impressive. The location was very good, in the centre of the town with several cafes and restaurants nearby. The rooms were well appointed, but slightly small, although the bed was large. The staff were very helpful, and the private garage at the rear of the hotel was easily reached.

The shower head was too tight to the end of the bath, making it difficult to shower properly. Although the TV had 2 hdmi ports, they were not accessible, although there was a good range of programmes. The rear door entry code box was not working.

The location in a wonderfull new and full of Life in Bordeux The beautiful well equipet room

The price for parking the motorbike is out of proportion Also the breakfat is too expencive

Great location, excellent service , secure parking .

nothing at all.

The room was nice, the staff was friendly and efficient

Communication could have better and the hotel could warn us in advance about the lack of nearby public parking due to the upcoming festival

The second room I got was much more pleasant than the first one, cute and luminous. Breakfast was a peaceful moment every morning, quite acceptable. Very pleasant staff.

I got -but I am used to- a care with the magnetic care, but the question was quickly solved, I then discovered that a receptionist is also a technician... I suggest, at the breakfast, to add fried eggs, another kind of bread, vegetable and to offer a stronger coffee.

Centrally located, nice staff, super quite room.

Nothing

Hotel was in the right area for walking around town and to restaurants.

There is not much to complain about other than a restaurant within the hotel, although that would mean you may not venture out.

Conforme à la prestation de qualité de Best Western.

great staff very friendly and welcoming. lovely hotel with a very nice lounge. we could have spent the whole day there nice books nice chairs nice atmosphere...

cleaning staff knocking at the door at 9.30

We had the apartment, which had its own lovely terrace. Very quiet and cosy. Garage parking a few steps away, so convenient for everything. Very helpful and friendly staff.

Nothing.

Room good, garage parking as we were travelling by motorcycle very useful. Central location with good access to bars and restaurants. Good breakfast

Nothing

Location, secure parking

No restaurant

Garage parking (at a cost and pre-booked) was great as we could lock up the motorbikes and leave them. The hotel is close to a square with several restaurants and bars and not too far from the centre. Access was good and the hotel easy to find. It had good air con which is essential in the summer. Staff were very friendly and helpful.

Nothing

This is great hotel in the center of the city. Plenty good restaurants and pubs nearby and good boulangerie which is convenient if you don't want to buy breakfast in hotel. They have nice covered parking garage which is very useful in sunny and hot day. Parking is not very cheap but places on street in the city are also payable. Room was clean and big and very comfortable with good air-condition. Bathroom was clean and big. Internet connection worked fast. Staff is extremely friendly and helpful. Special thanks to the lady who caught up with me in the parking lot and brought my backpack, which I had left and forgot at the reception desk.

Restaurant in hotel is closed they offer only food from catering

Very quiet and well located. Very good restaurant for cote de bœuf opposite

Needed to ring ahead to work out how to drop off luggage and park. Hotel car park very limited but good car park across the road.

Quiet, comfortable, lovely staff, good room service, great location. It is just a really easy place to stay.

Good sized room that was quiet (at the back) which I needed for work. Nice and clean amd comfy. The staff were lovely. The bar and lounge are very nice. Great location. Would recommend and will stay there again.

Nothing really. There could be a non-meat option on the bar menu. There isn’t a full restaurant but several near by.

Very nice hotel, with "old charm". Spacious and bright room with comfortable bed. Very good breakfast. Easy parking on the street.