The rooms were nice

I canceled one night as are flight to Paris was delayed but they wouldn’t refund my stay for the cancelled night

The 3minutes alarm at 01:59am ruined the whole night , made me nervous and lead to stomachache and sleepless for the whole night.

The room was clean and furniture was new

I had to ask for slippers, tooth brush, electrical plug. They were not available in the room.

Hotel was clean and comfy enough.

We stayed there with my uncle for a night, everything started very good as front desk lady was very helpful and smiley, next day, after one hour we checked out, we realised that we left our rain coat at the wardrobe in the room (107) then we called back to ask about it but they said nothing there, then after a few hours we called again and same answer, then in the evening we went back to the hotel then front desk lady called someone and she said they have our rain coat. Then why didnt you call us, I asked. The answer was bla bla bla.. Very disappointed and not coming back for sure. No attention after customer leaves the hotel.

My room was expensive but it had a terrace to sit on which was pleasant when it was dry.

Items in my room were broken. After reporting it too the staff for the third time I decided just to buy my own but I couldn't take them on the plane home which was an added expense. I also had a disappointing experience at breakfast when I asked the chef several times if I could have a cheese omelette and he kept assuring me that he was making it next. He kept doing this over and over whilst making omelettes and eggs for quests who arrived after me and eventually the kitchen closed and I didn't get one. It put me off and I decided not to go for breakfast after that but on checking out I was still charged for all the breakfast including those that I did not attend. Hopefully the other guests who are clearly more important than me enjoyed the extra food and will enjoy the broken items in the room which I paid to replace.

Everything

Nothing

They hotel rooms are very spacious and clean. The staff are attentive and perform just as a 5 star hotel should. Shout out to Ines

Nothing

Perfect location in Paris

it has everything we need for the price paid