The room was what I expected having stayed there a few times previously. I especially like the breakfast that is cooked to order and arrives promptly and is plentiful. There is enough selection at breakfast to suit everyone and the evening food options are cooked well and of good quality.

I knew I could have paid more for a room with a desk but do feel that a small table at the side of the bed to put a clock or rest your phone should be standard in every room. There is very little option for an evening meal but the 3/4 options available are of good quality.

Very nice comfortable stay breakfast was superb

Nothing it was faultless

Did not have breakfast

Nothing all good

location - room - comfortable beds

it was very convenient for our stay. staff were very friendly.

Our room was very small but adequate.

clean

felt a little cramped and industrial. very basic room provisions; tiny TV; small shower

There's a lot to like about 'The Lodge' in Newbury. There's lots of parking. My bed was very comfortable. The shower was large and worked well. And the cooked breakfast was nice Plenty of tea bags and coffee sachets in the room as well.

Not much I didn't like really. It's a little bit bland and soulless but plenty of modern hotels are.

The decoration

The lack of TV selection - could have Netflix

ideally located for a day at races bed was massive

Really friendly staff, Excellent location with car parking in Car Park 2 just over from the Owners Club entrance. Made to feel very special. Food quick and lovely, and not over the top price wise. Lee (I think) on reception was brilliant, as was the lady who arranged for our raceday tickets to be collected upon checkin. Dave on car park 2 entrance also deserves a special mention who at 06:30 on raceday morning was wonderfully chatty and a credit to the team, as were ALL the staff we met. If you can get in for a race day, please book it. As an owner this is far better than anything if seen so far. Thank you Team, keep smiling and look forward to seeing you again soon. Just brilliant!

Nothing

modern and stylish great value great location

What an unexpected find! I had no idea what this facility would be like...it is on the grounds of a racetrack. It was fantastic! I think we booked our rooms in the non-racing season, so it was a terrific bargain. Since there were 3 of us, we had to book 2 rooms, but it was so affordable, we didn't mind! Very clean, quiet, and welcoming!

No fault of this facility...the train strikes meant we had to take a bus from Bath...the buses don't stop in Newbury, so we had to find a taxi back from Reading...

Breakfast was a little limited for choice, we had the full English - cooked and presented well.

Bedroom was to hot -

great location for our stay

just needs a small amount of updating in bathroom

Very nice breakfast & helpful staff

clean and modern

Review: Please note the booking was cancelled due to my own error booking the wrong area and i did not stay at the hotel. I am reviewing the customer service that I received which was good. There were one or two questions I sent by email which the hotel did not answer which was unfortunate - hence my 9 out of 10 rating.