location

no fan it was a v v hot period.

It was conveniently located right at a bus stop, which made it easy to get around. The breakfast was nice, and the staff were friendly. We enjoyed the leftover pastries that were left out during the day.

There was a lot of water damage around the tub/shower, and the shower curtain was moldy along the bottom and discolored. Maybe it was considered the off season but there was only someone at the front desk during our scheduled check-in time. Otherwise, there was a sign with a phone number to call if you needed something (of course, that only works if you have cell service).

The hotel is located just across the road from the gondola station . The hotel staff were friendly and efficient . Always a pleasant welcome on entering the hotel and dining room .

Nothing not to like . Just a couple of things that we think could be an improvement . A toaster would be a useful addition to the buffet breakfast . The evening meal was varied and well cooked and presented, but would have liked to have seen a few more local dishes on the menu.

Was warm, clean, good nutrition. Good wifi - had several voip calls without any issues. There is mulled wine in a reception at evening - it is cool option when you back from skiing. All required for skiing is located very close: rent ski and lift to ski slopes

Soundproof isn't good - it was clearly audible neighbors(conversation, creaking bed) from upper floor and from close room. Launchbox(if you leave hotel very early) is paid - 6 euro per person. Ski locker also is paid.

Food was adequate, staff exceptional.

Noise from the Disco opposite, too loud. €5 daily charge for an unheated ski locker.

Great location. the girl at the front desk in the afternoons was super friendly and helpful. they have hot wine from 4-6 in the lobby. our balcony was amazing.

we tried to cancel / modify the reservation 7 days before due to unforeseen covid cancellations but apparently it actually needs to be done 8 days before. it was difficult to get ahold of them.

Near the lift

everything!

Booking fees!!!! property is really good, as well as, its staff. the poor thing is that booking fees are very hight. we paid 180€ for half boarding when paying at hotel it costs 130€. said that according what we paid in booking we were expecting some kind of quality that, for real, hotel doesn’t offer because they are providing services according to 130€ not 180€. said that, please, be aware what booking is doing with properties because due to booking fees customers leave places thinking that hotel services are poor but its booking fault, not the hotel’s staff.

Excellent service with good local suggestions, English speaking advice and information and a kind response to a request for a packed breakfast. The free lobby coffee was very welcome, the meal times were gourmet experiences, waiter service and very civilised. We enjoyed a superb outside terrace area, attached to certain room types. The hotel is in the heart of town with some large car parks nearby and good bars and cafes in both directions.

I booked 2 rooms for 3 nights. We asked to pay when we arrived but was told we could pay at the end of the stay. They just took my credit card as security. My friend offered his for the other room but was told there was no need as he could pay on checkout. When we went to check we discovered they charged my Debit card for the full amount €595 for both rooms. I was told it had been taken out that morning so I asked for them to cancel the transaction and start again. They took €297 from from my friends credit card then and issued me with a refund slip for the €297. It was only when I returned home I discovered they had taken the money out the 2nd day of the stay. This left me overdrawn on the account, as I only keep approx. €100/€150 credit extra on my debit card in case of scammers taking my balance. This will cost me €20 in overdrawn fees. To date the balance has not been returned to my account so I have lodged another €300 to cover other transactions I made. I filled the car with fuel before I left etc. I hope I do not get anymore overdrawn fees because of this. These are expenses I did not allow for through no fault of my own. and I feel a little pissed off because of it. I will wait to see when the refund arrive s in my account.

Excellent position. Amazingly helpful, happy and friendly staff. Food was always excellent.

Nothing.