What not to like; Great location to visit the picturesque towns of Alsace. Amazing room with great space and decoration and a big terrace. Free available parking. A great restaurant with a chef based menu. Spa options incl. Massage, sauna and indoors pool. Close to the great Koesningsbourg kastle. But for us the most important was the fact that they made us and our dog feel welcome, comfortable and taken care of.

Go stay it's wonderful

Nothing

Beautiful location, nice view from the balcony, big room, amazing breakfast. I appreciate the willingness of the staff to let us more at the pool and the spa area. we arrived just with 30 minutes before they should be closed.

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Food in the bistro was superb

The bar was unattended most of the evening.Getting a pre/post dinner drink impossible

Outstandingly helpful Reception lady who, upon realising that we had a small dog, on her own initiative changed our original room for one with a balcony. 10/10 for customer service! Comfortable, well-appointed bedroom. Excellent restaurant with superb wine list.

This hotel is located in one of the most famous villages at the heart of the Alsace wine region, however very few local wines were available by the glass. So, to appreciate various grower’s wine, one had to buy either a 350cl/700cl bottle (which was too much to finish) and then take it/them away with you afterward.

Breakfast was correct. Dinner was good to very good. Wine List a real joy and very good value for local wines from Alsace. My first stay was in 1985 and the hotel has changed a lot over the years.

Bed was not particularly comfortable.

friendly staff, comfortable room

The room was very nice and comfortable, newly renovated with much attention to detail and terrific taste. The access to the Spa is easy and the pool is spacy.

The restaurant is closed Monday and Tuesday.

Excellent hotel , great atmosphere and facilities.

All well

Pitched quite right overall for overnight stop off

very slow service in restaurant

restaurant & location good, hotel could be really good but lack of staff and many services not available brings overall hotel down but prices not adjusted to reflect. staff were friendly but lacked ownership to actually fix things or make our stay better

advertised nice outdoor areas but due to lack of staff no drinks service offered and bar was always closed. the hotel spa is outsourced and unmanned. the hotel room was worn, shower had mildew / mould around all seals, the cleaning staff had broken the curtains off their rails and left them hanging and didn’t fix them, the fridge was broken but as it’s also outsourced to another company it could not be fixed

sPA area is very nice and also the hotel restaurante.

everything

it is not about the property: it was impossible to find a restaurant for the evening of the 1st May. A lot of them were closed and the rest werw fully booked! It’s at least strange for a touristic place…

Really comfortable, clean, excellent restaurant and relaxing pool, sauna as well as gym equipment

Nothing - except maybe the sauna could have been a little bigger

The hotel was a great stop-over in the Alsace. The room was big and confortable. The hotel is very well-located, near Colmar and the castle Haut-Koenigsbourg. We had also a very nice dinner at the hotel

We had a very big apartment with 2 floors, 2 bathrooms, perfect view and very quiet. The food at the restaurnt exceeded our expectations. The pool is great and the sauna also. It was just the perfect getaway

Typical of the area plenty of personality and a great addition of a pool and spa

Nothing