Отличный сервис, большой выбор блюд на завтраках и ужинах (отдельно отмечу потрясающий гриль - стейки из баранины готовят лучше чем где либо), мы заказывали обед в номер - остались в восторге от качества и скорости подачи, наличие детской комнаты с замечательной няней для маленьких детей и ps5 для взрослых, очень заботливый персонал, прекрасные сауны, хаммам и бассейн.

Стоимость проживания конечно выше чем в Кайсери (но это компенсируется отличным месторасположением прямо у спусков), хотелось бы чтобы лучше инструктировали по поводу склонов и горнолыжной инфраструктуров при заезде, желательно придумать систему вызова шаттлов на спуски (может быть по вотсап или разместить человека) - так как иногда приходилось ждать пол часа вместо заявленных 15 минут, в бассейне вода обычно прохладная (нужно просить персонал подогреть), стоимость массажа завышена. Было бы здорово сделать шаттл в Кайсери хотя бы 1 раз в день для шоппинга.

Great location, the hotel has rental service at Das Apres, also a transfer to the gates. Lovely and cozy of the building, design with natural materials such as wood and marble. Fabulous breakfast and dinner, friendly and helpful staff. If I travel to Erciyes for snowboarding, I’ll definitely staying in this hotel once again!

Everything was lovely

Meals were delicious with good variety; staff was helpful and friendly; rooms were spacious and clean.

There were only two things I would like to see the hotel to improve please: 1. Rooms and Hotel building in general are extremely hot. Whilst the Hotel is very considerate with recycling and environment, I do hope that they will not waste the energy next time I go. 2. The gym is located where the spa and indoor swimming pool is. It is very hot and dark. The gym's location should be relocated to upper floors with day light, access to fresh air and adjustable room temperature as it is a good option when the weather is poorly to ski.

- Location was very good, walking distance to a ski lift. - The breakfast and dinner at the hotel was incredible. - Staff was super friendly and always accomodating and helpful - Hotel is very stylish with comfy and modern rooms

- Absolutely do not recommend renting at the hotel's own ski equipment rental place! Out of the three places we rented equipment during our vacation this was the most expensive and the equipment was so outdated and fit so poorly, that it ruined that day's skiing trip. We had to come back earlier because the equipment just hurt us - The hot wine at the apres ski bar was more than twice as expensive as the delicious hot wine at the next door apres ski bar

clean modern

One of the worest experiance i had for a ski resort. First the deducted from me the charges two times and took 3 weeks to revert it back which resulting on intrest charge on my card due to thier mistake. Secound the superior room they done come to clean excpet if u ask otherwise they dont comre. They staff ask for tipes thats really weird. I dont recommend to stay in this hotel

Need to go by bus or car to skiing only 2 minutes but better if next to door

It would be great if the staff knew English.