very nice hotel, the swimmimg pool is beautiful the location is very good(a few meters from the water)

I think it's only in our room but the door to the small balcony and to the bathroom did not close and the flush water in the wc was VERY short, they came and managed to fix the balcony door and the water but not the bath room door. the breakfast was ok though was not clear at all where to take what, the guys do not speak English at all, we asked for boiled eggs he showed us Fried eggs we tried again to explain but... so we gave up

the room was amazing with the lake view, the pool and the sun bathing place were really nice. Breakfast was ok and all the staffs were really lovely :)

Lakeview is fantastic. Very pleased about the fridge in the room. This was excellent. Our room was large, however think we got a small upgrade. Very close to the lake. We loved the walk to Torri

Cleaning in the room - and the breakfast. Breakfast rather busy some times, but most likely due to Covid19.

- clean and spacious room - comfortable bed and pillows - everyday cleaning and changing towels and toiletries - good air conditioning - friendly staff - enough closets - good parking space for free - good swimming pool with enough loungers and sun umbrellas

- poor quality of breakfast- not so much choices for 4 stars hotel, coffee wasn’t good enough for Italy - poor quality of WiFi, working on/off - hotel is situated quite far from the city center (about 1,5 km) - good walk for us but for small children is quite far away - enter to the lake is quite far from the hotel too

Walking distance from Torri del Benaco, beach access, balcony with lake view

Floor in the room was not clean, spill marks from previous residents still visible Reception was little impressed by the complaint, did not even offer an apology

Location

The hotel dosent deserve a 4 star category. It's a unfinished construction site. There were ants on the toilet and the breakfast was very poor quality. No phone in the room.

Breakfast itself was good but it took ages to get it. Beds were very comfy.

Room was very noisy (AC and garbage collection) ; It wasn't possible to turn the AC off from inside the room (they have to turn it off at the reception); There was garbage collection at 4am for about half an hour so I couldn't sleep ; It took ages to get breakfast (we also went to other hotels that period and they were able to handle covid19 restrictions way better) ; I burned my finger on the bedside lamp after it was turned on for half an hour ; There were not enough sun beds at the pool ... very crowded, we had to sit on the side of the pool