Position, staff service and kindness , bike center, food

Old style room furniture and, in particular, bathroom with uncomfortable bath-tub, taking a shower is a real mess: water all over the floor with shower head turning continuously. I was longing for a real shower

Everything was excellent, pity we couldn’t stay longer and have every intention of returning.

Good breakfast e great staff.

Everything is good. Rooms are a little bit old but clean and comfortable.

Fantastic staff!! Spa was fantastic - just wish the 90C sauna would be active before 3pm. Ski lift at walking distance - just be aware that due to limited capacity due to COVID, the waiting time to go up in with the gondola in the morning can be quite long if you're not very early. Once up in the area no significant lines (Eastern holiday). Great little area - will have to come back when there's fresh snow, so I can explore further! Super ski storage under hotel with private lockers!! Best I've seen.

Room and bathroom was outdated. With the prices, I really shouldn't have to fight with the shower door to get it closed properly. FYI, cheese fondue not available in COVID-times.

The spa was enjoyable and Giacomo’s restaurant was great. There is an excellent terrace to enjoy lunch outside. The staff are friendly and attentive.

The rooms are a bit outdated and the pillows are very bad, I would strongly recommend investing in new pillows.