Generally good hotel

No air conditioning & they could not supply a fan

The hotel is located very close to the historical center, many restaurants around. The room was fine, comfortable enough for two. We were able to check in outside reception working hours.

It was not very nice to hear how our neighbors talk even though they were not loud. I was not able to sort out where the hotel parking, despite it was stated in the description that it exists.

Central location

The hotel itself is clean and quiet , and the breakfast was good. A Turkish restaurant is nearby + a supermarket about 10 minutes away + the Altstadt is within walking distance.

The receptionist on duty when we arrived didn't speak much English ,didn't smile and didn't seem to agree that breakfast was included in our booking.She kept repeating 'booking problem' and we were kept waiting for several minutes until I dug out. my paper copy of the booking .com receipt clearly stating 'Breakfast is included in this booking.' We were then finally given the room key and allowed to go to our room. We went out at about 6.45 when she was still on duty, enjoyed walking around the very pleasant city of Paderborn but when we got back to the hotel at 9 pm the hotel door was locked and we could see reception was unstaffed! We phoned a number by the door and were eventually give instructions on how to gain access- but why was all this not explained to us by the receptionist either when we arrived or when she saw us going out at 6.45?? Being locked out of your hotel at 9 pm is quite stressful and not an experience to be recommended! We checked later but found no info in the room about the hotel being unstaffed at nights whatsoever.

Nice location, walking distance from center. Breakfast ok, a little basic buffet but quality was good. Hotel meet exceptions from what I saw on Booking.com. Friendly staff.

location and cleanness

A nice place to stay, just on the edge of the center of the old city. Convenient to everyplace in the Altstadt, with many good restuarnats in the neighborhood. A comfortable and friendly place.

Only one pillow