Great location. The owners are very friendly and ready to help you. The rooms are clean, the bathrooms are renovated and very comfortable. They offered us a payed and a free public parking, we parked on the free parking and it was absolutely okay and very close to the hotel. We will definitely come back!

Nothing. Everything was perfect!

very close to the ski area

Decent amount of space in the bedrooms.Nice shower.Generally clean..Room was heated really well.

Parking is not close,is not private and reaching parking is dangerous for the safety/life of tyres since it is a rocky place with no protection at all. No kitchen facilities in room except a boiler. Toilet paper was open before we arrived. Could offer more facilities but that's a recommendation not a problem.

Good location, friendly owner and spacious room.

The beds and towels weren't clean. Maybe it was because we were there during off-peak season. The bedding smelled fresh, but the beds had hair all over them. The towels had stains on them. Didn't feel comfortable sleeping there. The shower temperature was difficult to control and the shower head couldn't be fixed at a specific height.

location, room very cozy and big terrace - deluxe dbl room no 23

the breakfast was very poor

Great location in the heart of Bansko. The house is nice and clean. The owner is very helpful and communicative.

We expected only two things from the property- to get rest and to shower. Unfortunately there was a problem with the shower and the was running either very hot or very cold, so showering turned out to be a real challenge.

6 of us stayed on a skiing trip. Requested two Double and one twin room. When we arrived they gave us three double rooms however once notified at reception came up and rectified it straight away. Rooms very warm, slept some nights with patio door open! Room size perfect for all the time you are in them. Good Value for Money

Shower temperature kept changing.

fantastic family run place in old town which was 5min wallk from Gondola station . adriana ( front desk ) is brilliant with her communication and responsive to all guest needs . she organised a hot spring experience + sauna + massage . the personal element is better than any 5 star that I’ve been to . after 3 days of skiing my muscles were sore and their magic in house masseuse called Jinko ensures that it all disappeared. a hidden gem …… I might come to bansko just to get the message

nil

The room was very clean,warm and near to Gondola. The owners were kind and helpful.

The hosts were very nice, very good food and proper heating

The property is in an excellent location for both the town of Bansko and for easy access to the Gondola area in the morning. The hotel is a small family hotel rather than a large faceless one meaning that you get to know the staff; this is excellent as they are all very kind and very helpful. The quality of the food served in the restaurant is incredible and I would highly recommend eating at the hotel. On top of all of this the hotel represents very good value for money.

My only gripe is that the shower temperature fluctuates slightly when others were using the water supply but this would not put me off staying here again.

Room space - nice Internet - great Service - great Heating - great Cleanliness - great our stay in Bansko was saved when we found that small "hidden" hotel, at a nice walking distance from the Bansko Lift.

plumbing, even so we can see that it is all new, the plumbing has difficulties to follow when everybody take the shower.

The only negative thing was the shower, as water got suddenly from hot to cold and viceversa

Strategic location: close to the old city as well as the sky lift. Good restaurant with the traditional Bulgarian food & breakfast (6 bgn). Perfect service. Nice mountain view from the balcony. We’ll definitely come again.

Had to look for the parking, however there is a large parking space near the Aldo supermarket.