Las instalaciones e infraestructura.

Personal de recepción no es amable.

Friendly staff, beautiful view

The location and the installations.

One day the Internet is not working properly and the lights in the room.

Hotel was very clean, staff was helpful and friendly.

The restaurant was a little pricey and sometimes took a while to order/receive food.

The dining was delicious and very convenient. I had almost all my meals at the restaurant

The hotel is up on a hill overlooking Bahia Chahue and is an an easy walk to Chahue, Santa Cruz and the Chedraui supermarket and restaurants etc. Staff are friendly and really helpful. We loved the 2 pools and the on-site restaurant is great when you are tired from the day’s activities. We were there during a national holiday, after which the manager suggested we upgrade to a front (pool) facing room. I would recommend upgrading if you can as it’s well worth it! The inner view room we had for the first 2 nights was much smaller and more basic. It's a wonderful hotel for families.

The hotel is spotless, the rooms very comfortable, the staff all super friendly, happy and helpful and the food is really good. This is a well managed hotel and it is super well maintained. it was our third time there and it really is wonderful. I would recommend not going over holidays if you want peace and quiet, as it was full of families. a great family spot.

The pool, although absolutely beautiful, was really noisy most nights between about 6 and 10. All the rooms are right next to it, so if you’d like to sit on your balcony or patio with a nice glass of wine in a quiet setting, you’ll need to wait until after 10! From 6-10 every night it was packed full of families having a blast and lots of kids screaming at high decimals. Great for families, not so much for an older couple!

I got first floor room and I had a balcony directly to the main pool, which was great. from the pool you can see the sea and that is another great view.

food is not included in the price for the room, but they have a restaurant on site that has amazing food and quality. if you are a guest on the building you get a discount on price.