A warm, friendly and enormously helpful reception. The entire hotel is obviously new or recently decorated and the furniture and all installations are of a very high standard. The location couldn’t be better, only five minutes away from the monastery and the main square (even if you walk slowly), but quietly situated on the other side of the river. I would recommend this hotel to anyone visiting Ripoll or just passing through.

Nothing

The receptionist, Maria, was very friendly and helpful.

The sounds/noises from other rooms and outside could be heard quite well.

we stayed in a Junior Suite and it was excellent. Jaume went out of his way to help and spoke excellent English.

A very minor point: There were no rails to dry the bath towels, only hooks, so the towels did not dry very well.

location secure garage for motorcycles, very helpful staff.

nothing

The receptionist was super helpful and we got a very nice complementary cold beer to start the stay. The location was very good with ample parking for our motorbikes.

We were offered two options for breakfast. 7 euro for continental or 12 for full, we chose the latter. When we arrived for breakfast the waiter appeared not to be aware that we wanted anything other than continental was was clearly alarmed to the point of being rude when I asked for eggs. We then heard a bit of shouting from the kitchen so from our perspective the staff were not briefed on the option we had chosen. We were asked for our room numbers so it ought to have been clear. Admittedly language was a barrier, but this was disappointing nonetheless.

the people

Room nice but felt a little small and closterphobic. No bar or restaurant which would be a bonus.

This family run hotel is clean and the staff are very friendly and helpful. Breakfast was good and it is in a good location.

Well located for easy access to town, and plenty of parking

The cathedral bells are nice - but they ring every hour. Night and day!