the location is excellent surrounded by greens and metro station is few minutes walk from the hotel . hotel is cozy

-The /waiter on duty on 19th April evening was rude , I was explaining to her about my dietary restrictions and just clarifying further that I have a combination of gluten and lactose intolerance ( because I know there is a lack of awareness regarding the combination, people often confuses lactose with gluten they think their are the same ) when she suggested what is on the menu that I can eat I just asked again that these suggestions are both gluten and lactose free, she kept responding I told you ! I told you ! in a rude way . -to add that when she brought me the bread on the table she did not take it from the plastic bag nor severed the Bread in a plate or a basket , I found it very unprofessional for such a restaurant . -she was a bit discriminative. - Pillows are not comfy need some enhancement . -they kept one soap bar for my whole stay , they even did not notice that sops bar was completely used and that they need to replace it . they refilled the shower gel though. -the bed has some hair and bed sheets were not changed on daily or at least every two days . they kept the same bed sheets for my whole stay.

Great hotel, great staff, great location.

spacious, clean, modern offered a good breakfast

nothing

Design of the room and lobby. Amazing to have the bathroom in the bedroom

To have to go park hotel for check in and check out

Check in in other Park Hotel as no reception on Saturday (ok, as it was in information provided after booking) No breakfast on Monday in hotel, my parents had to walk to the Park garden hotel - not acceptable. No information provided in advance. Communication and friendliness of staff. Get often the feeling we do them a favor when I book a room there.

looked good

expensive for what it was

Scenery and architecture. spacious rooms

no breakfast (you had to move to the partner hotel), no reception, no room dining available

the range of food on offer and the quality/ freshness