I liked the sauna world, it is definitely something to experience. Pool area is also excellent. Staff always friendly and helpful. Breakfast and lunch was delicious.

Nothing

The pool when there are no water aerobics The breakfast( unbeatable) The homemade chocolate ice- cream Most of the staff ( except for ‘das Grace’)was very friendly and nice

There is unfortunately much to complain about in this hotel. We had the feeling that it was all about marketing and that the guests did not count. We had booked a junior suite with a garden view, but actually the view was towards an apartment house ( please be honest and state that) The suite was very dark, the bed linen was never changed during our 4 nights, which is totally unacceptable for a 5 star hotel. At the end, it looked like a flea box as the sheets were all crumpled up…. The hotel provided us with 1 bottle of water ( complimentary) for the 4 days which is a joke. The hotel had written us an e- mail that if we did not book one of the restaurants in advance, we could end up with no table. Eventually, we noted that there was plenty of availability for 3 out of the 4 evenings. The only evening that we had not booked was the busy one ( saturday). When we asked at the reception for a booking at James Farmhouse, we were told that the computer is showing ‘’ full’’ and that we should go to the restaurant ourselves and ask there instead. That is what we did and we obtained a table without any problem. So far for the guest service….. We do not recommend the Caesar salad which tasted like in a US fast food…. However, the cherry on the cake was ‘’Das Grace’’, although the food was excellent, the service was something else….I completely agree with one of the reviews stating that the behaviour of the waitresses was ‘’ too much’’. We would call that an ‘uppity behaviour that was perceived as unpleasant’. All in all a bad experience for such high expectations. What a pity!!!

Excellent and service minded staff in general. The rooms were spacious, nice and modern. The bed was very comfortable. The Spa was also great and both pools indoor and outdoor and Saunas. Location of the hotel is with a view of the fjord so that is also perfect. Absolutely amazing food. The breakfast is amazing, there is anything you can wish for. We tried some of different restaurants and were very pleased with all the food and wine in general. In all, almost a perfect stay!

The staff at the bar 'The Lion' was not service minded - we ended up sitting without drinks for approx. 30mins. After finishing our round of drinks, we waited 5-10mins - nobody came to ask if we were good or wanted something more. Then for like 15-20mins we were trying to make discrete contact with the waiters going around the bar - nobody as much as looked at us. Also, we noticed other tables getting a small snack served with their drinks. Even though we were there for several hours and ordered several rounds of drinks, we didn't get any. Very unfortunately experience, as the staff in general as so excellent. But this was not the case at The Lion for drinks that night. Also, car parking was not included in the stay. For the price of the stay, I do not understand that this is something you need be charged extra 15 euros a day for. This is the justification for scoring value for money a bit lower.

Very nice staff and rooms

The spa facilities swimming pool and saunas were limited compared to the price point and guidance on usage of the facilities were insufficient.

This is an absolute gem and treat. Highly recommend it for a couple getaway. The Minota restaurant was exceptional, service and food. The service is outstanding in general.

The surroundings are not so exciting.

Friendly atmosphere, excellent breakfast. Our kindest regards to hotel directors Mr and Mrs Storch, they were fantastic.

Great breakfast, friendly and helpful staff, great dinner, nice marina in front of hotel, design, nice carpark

A bit far from town, access road is a bit confusing and small,

Clean modern and friendly staff