Overall we had a great time. Our initial checking was a little confusing because of the overall size of the complex. Once we found the unit we enjoyed everything. Unit manager was easy to reach and was very responsive questions.

The property manager was extremely responsive and kind. It is a little confusing finding the correct parking area for the condo when we first arrived, but a map was provided. A basket of treats was waiting for us at the condo and the pantry had oil, seasonings, tea, coffee, etc. The condo was very clean and the kitchen contained all dishes, plates, utensils we would ever need. There are two cameras on the property; a doorbell camera and a camera on the balcony. I don't remember reading about these in the listing and I don't know how often the camera is viewed. It is a little uneasy feeling like you are being watched when you are trying to enjoy yourself on the balcony. The bedrooms were on the main level and the kitchen/living space is upstairs. I was not expecting this layout, but it did not hinder the experience. There were carpet stains in each room that looked old, but I was surprised to see. Overall, we had a great time at Lake Tahoe and the condo provided everything we needed. The condo was in a great location to access everything Incline Village offers and for exploring the rest of Lake Tahoe. The condo was a great value for everything it provided.

We are super satisfied with this place. And this is our first experience to book the whole house. Everything went smoothly. We have no complain. We came here to ski at Diamond Peak ski resort, which is just about 1 mile away. The place looks like a home, feels like a home and has everything you need. All the towels feel soft and new. The kitchen is fully equipped. I even make brownies here. The owner also prepared shovel in the outside closet, which we needed on one snowy day. Everything is clean and easy to use. My friend and my family enjoyed a lot when staying here. When we stayed by the cozy fireplace and saw the snow coming down outside, you just feel that's a perfect Christmas should be! If you travel with young kids, this is definitely much better than staying at the hotel. It feels like your vacation home that you want to have! The place is so close to Diamond peak ski resort, which makes easy for all, especially young kids. We are the last to leave the ski resort, and soon children can be home to enjoy a cup of hot chocolate! Nobody wants to commute during a trip especially when it is snowing heavily outside! When traveling with young child and eld parents, the comfort and conveniency immediately become the top priority! The host is very friendly and prompt to answer our questions. Considering this is our first time here, the host gave us lots of tips. The management company: Evolve is also friendly and efficient. We have the last minute change. The host and management offered the great help to us in a timely manner. We really appreciated it! There is also a grocery store: Riley's nearby. If you are rushed for the trip, you don't need to worry. The grocery store is big and well organized. You just need to pack your personal stuff and come here....then you have everything! I will continue considering Vrbo.com for my next trip! Thank you!