The gas ran out at the house during the week. Initially I was told it would be fixed the same day I called to report the issue. It was not. The next morning I waited several hours after the office opened and I heard nothing. I called and the woman at reservations told me she thought it had been taken care of. A few hours later I received a call from the property manager who said she wasnt sure when it would be fixed and could not even assure me it would be fixed that day. Finally, the gas company came around dinner time (causing us to have to change our dinner plans) and identified that the propane tank was completely empty. This whole ordeal caused us to not have warm water or the ability to use any kitchen appliances for almost two days. We spent the whole day waiting around at the house for the gas company to arrive which was essentially a wasted day of our vacation. Furthermore, after the first two days of the trip I dont believe the pool heater was working at all as the water was always colder than the air temperature. This was disappointing as the pool was the main reason we chose this house and we paid almost $1000 to have it heated for the week. Overall the experience was poor. I would like to discuss a partial refund of the rental fees we paid for the house given the aforementioned issues.

We loved the property. There were a few items which could be easily corrected: instructions to whirlpool in pool (to heat it). We figured it out. Needed more paper products. The house had a few issues: two lightbulbs were burned out (we found them and replaced them) and the two toilets were "broken." The handyman came promptly and fixed those. The main item was a ceiling water leak that began around 6:00 p.m. Saturday night. we telephoned numerous times. We understand it was a Saturday night. By 11:00 p.m. the ceiling started giving in and one of our guest's clothes in the closet were wet. The leak ruined a newly purchased sweater. We had to move her at 11:00 to the couch downstairs and move everything out of her room. The carpet was soaked. So, our planned Saturday night activities were ruined. I am still waiting on someone to take care of this. I love renting from you and expect to rent in the future, but this is something that could be easily remedied. A 10% discount is not enough. We expect a 1/3rd refund as it ruined one of three nights. My friend's sweater cost $68.00 plus tax. We sent pictures in immediately. Thank- you.

Our group enjoyed staying at this house. It’s large, tons of space, lots of bedrooms and the views off the back porch are stunning. We enjoyed the pool & hot tub. We’ll definitely rent this house again.

Great location. Had some damage when we arrived, but was handled well.

Great location and roomy but home could have been much much cleaner and maintained better! From filthy floors / rugs, kitchen cabinets to moldy shower curtain to name a few items. Palmetto bugs were also an unwelcome issue.

Stayed here for my 30th birthday with 12 close friends. Awesome house and perfectly setup for a good time. Pool was great and dock was awesome as well. Would definitely stay again.

given the last six months we were looking for a change of view and being a guest of the marsh was restorative to say the least.

Had a great time. Very nice pool.

12 Summer Islands is incredible. The views are unmatched and so serene. Kiawah Island is a special place and this home made our vacation just perfect.

Was looking for a place to stay on Kiawah last minute and Sweetgrass came through for us. The house was great for the whole family. Hoping to come again later this year. Fingers crossed!

The accommodations were excellent. The house was clean and comfortable for our stay. The location was convenient for our needs & very convenient to everything. The property management company communication was prompt in providing clear instructions. The team went above & beyond and exceeded our expectations. We would definitely book this location again.

We needed a place to stay last minute for my family and I and Sweetgrass helped so much! This house had everything we needed. We’ll definitely be back soon!

12 Summer Island is a beautiful home and Sweetgrass was amazing to work with. The home has an amazing view and is really well kept. The photos online do not do it justice, which we have found is rare when renting vacation homes. We have been to Kiawah many times and this is by far our favorite home. This home really highlights all that Kiawah has to offer. It is luxurious, fun (private pool and pool table), has a beautiful view....just to name a few. We usually like try different homes when we travel to Kiawah, but I think we have found our new “home” and look forward to coming back many times!