Place itself is great. Rather noisy. Communication not good, took days to respond. Very late returning deposit. Not returned when promised.

This was a very decent apartment in a good area. We enjoyed wandering Fitzrovia, which reminded us a little of Greenwich Village in NYC. The only problem, and it wasn't really a problem but more of an inconvenience, was retrieval and return of the keys, which took place at a little shop several blocks from the apartment. We enjoyed our stay.

Great Location! Walkable to many attractions, close to several tube stations and numerous shops, restaurants, and grocery stores. Clean, bright, sunny space with nice bathrooms and good kitchen facilities, great for our family of 5 with 3 teens. Instructions were provided for appliances, but it was tricky to figure out the washer/dryer. We had to pick up the keys at a different location that was a 10-15 min walk away, would have been more convenient to have the keys onsite in a lockbox, or have a combination to enter. The door lock was tricky to figure out but once we knew what to do it was fine. Although a couple of blocks off the main street there was a lot of outside noise that came through the windows, especially the trash truck that comes in the middle of the night. Over all a really nice place with ample space, very updated, great location. Would recommend without hesitation!

Amazing apartment. Very clean and convenient. Excellent communication with the staff. No complaints!

Pretty corner apartment- close to restaurants and theaters.

Flat was nice and location was even nicer! Walk to all sorts of restaurants, close Tube station, close to groceries, etc. only issue is there is a fair amount noise at night due to location.

Very nice apartment! Amazing location and neighborhood!!

I travelled with family and needed an affordable 3 bedroom; the layout of the flat is really nice, complete with balcony. Also great location; close to a drugstore and 3 different grocery stores and 1/2 hour by underground to any and all tourist attractions. HOUST was really good about communicating immediately; they brought us an extra set of keys in a timely manner! Only 2 minor complaints: the TV only works for apps with YOUR login and password. We couldn’t watch BBC news or any local TV stations. That’s a bit deceptive in the on-line description. Also one of the bedrooms is lacking window drapery; in June the sun goes down around 10 pm and comes up at 5 am. For any jet lagged traveler from overseas, it’s nice to keep the sun out! I would gladly stay here again!