La atención y amabilidad del "brothersito"

Todo genial, volvería a ir.

La atención amable, lugar acogedor como para descansar,la piscina temperada.

todo bien.nada por reportar.

Nothing. We were not given the opportunity to experience the Hotel. We didn't get passed the front door.

Didn't like what appeared to be the person in charge. She claimed to be in charge. We arrived with a reservation that was no longer in existence according to her. After driving 6 hours to get there from Trujillo she simply told us that she did not have a reservation for us even after we provided her proof of the reservation from her office via the internet.

We drove 6 hours from Trujillo to the Hotel with reservation and we were refused at the door. She explained that the manager was in Lima and she was in charge. Even after reviewing our reservation confirmation via the internet that the staff had sent us she could only shake her head no. No apology for your trouble and hope you find some place to stay. Just told us she no longer has a reservation for us. This was for a four day planned trip to Cajamarca

Being rejected while standing in the street after a 6 hour drive to get there. In addition the attitude of the what appeared to be the person in charge during the absence of the manager