Etwas laut in der Nacht von Samstag auf Sonntag. Straßenlärm.

Clean, beautiful and spacious room.

No complaints at all

New hotel, at the very Center

The reception is at the second floor

The air conditioning was perfect, the bed was huge and really comfortable. The bathroom felt luxurious and was restocked every day, the towels were fluffy and soft. The room itself was spacious and I loved having a separate space for changing.

We missed having a pool! But otherwise it was pretty perfect.

The location is very good, especially for access to the festival (Exit), access to the river beach, pretty much everything in Novi Sad. The staff were helpful with smile on their faces. We are three friends from the UK and the hotel accommodated the rooms next to each other (Standard Double). The breakfast options are quite good and they even have an omelette station which is always a nice touch. The bar area is quite nice and the cocktail menu has a lot of options. The food options should you choose to dine at the hotel are nice.

The rooms were quite dated and certainly not 5 star standards. In fact, the hotel is a part of a much larger complex and at the reception entrance itself we saw pile of upturned furniture which stuck out like a sore thumb. The A/C in my room was ineffective at best and the weather was very hot. I did call in for this and this was looked into but nothing much happened to the cooling. We went to Novi Sad mostly to attend the exit festival and wanted a bit of nap before going out but without any notice the hotel had a DJ playing right behind our rooms from 4pm which disturbed us a great deal and could have been avoided. The rooms faced the hotel restaurant downstairs and it was quite noisy during evenings. Certainly not a five star by any standards but could fit into a 4 star property on a good day.

Not much, it’s an old building with some renovations

It was not possible to sleep at night due to very loud music outside. The personnel genuinely doesn’t care about any requests and is not interested to help.

The location, the comfort, the view from the room and cleanliness. Great stay.

Great location and view from the room.

Our stay was very comfortable. Everything was clean

Nothing

Room is small but comfortable for 1 person. Situation is very central, so you don’t need to use any transport to be in the centrum.

Hotel pretend to be 5 stars but do not have any relax spa area, no gym, no swimming pool. Reception on the second floor, so hotel do not own all building. There is ugly reception of tyres compagny when you enter the building. Never seen it before, specially for 5 starts hotels. Room is very noisy as outside is always loud music. I can’t sleep in the room. On the breakfast service difficult to get a coffee, waiters are not reactive.

Excellent location, friendly and helpful reception staff, clean room with a good pressurized shower and comfortable bed and an excellent breakfast in the morning. Had a great experience.

None

Perfect location, super clean

Too loud - ladies cleaning other rooms woke us up before 9am.

Rooms were big, beautiful, and perfectly clean. The decor was uniquely fabulous. Beds and pillows were so comfortable. The ladies at reception were wonderful. Breakfast was incredible. Perfect location. We absolutely loved this hotel.

Absolutely nothing

Breakfast was excellent and delitious. Location was good.

- The breakfast was one of the best hotel breakfasts we had, it was maybe not so varied as you could find in big resorts (understandable of course) but instead everything was of really high quality and very tasty - The restaurants also serve amazing food and the waiters and in general the hotel staff are very professional and welcoming - The rooms are modern, nicely designed and very comfortable - The location is top-notch, right in the historical center - Underground parking with seamless access to rooms and restaurants by elevators It was our second stay here and we really enjoyed everything.

- The intercom placed at the entrance of the underground parking seemed not to work so I had to go at the building reception and ask the security guy to help me enter the parking. But the building reception is literally just next door and the guy there immediately helped us. It's just that for first time visitor it might not be so intuitive and we had the same issue the last time we visited. - There's quite some "anti-tabacco" perfume smell in the 2 restaurants which for non-smokers is not really enjoyable. At least there's no such problem at breakfast. - Last year the rooms ceilings were a bit more nicely designed with mirrors and modern decorations, not sure why they removed these. Anyways, the rooms are still great.

Very clean and comfortable, friendly staff, good breakfast choices, great location in the city center

Vent was a bit noisy, no smart tv (but had a tablet to watch Netflix etc)

Very unfriendly staff