Large, clean and well appointed room and facilities.

Booking was confusing and I ended up with a queen instead of a king. Still trying to get credit for the downgrade.

Amazing facility

Room floors and bathroom were not clean.

Great breakfast.

We enjoyed our stay. Big room and very clean

I think the breakfast needs more variety

The room layout was great and worked perfectly for us.

Arrived at 9pm and our room wasn’t cleaned when I went in. I opened the door and I thought people were still inside because of the condition left. I closed the door and went and spoke with the front desk. I understand it was a busy weekend for them and things get missed. I asked to be switched to another room that was ready since I had young children and it being so late I couldn’t wait for them to clean the room to get it ready. After asking several times they finally were able to switch me to a room that was ready and I was very thankful for that. When we got into the new room and the space was great but the dishes were dirty in the dishwasher. I started the dishwasher which wasn’t a big deal but do feel their team should make sure to check the details so the rooms are fully ready for the next person.

very clean nice staff big room , pet friendly

this was a very nice stay no negative

Breakfast was excellent. Prime location.

Everything seems great. No issues.

Pretty good

Used real eggs

Very good breakfast. Clean lobby, very friendly staff

We had a hard time falling asleep as the noise from the elevator moving up and down kept us up.

The staff was extremely nice and offered kids ice cream since it was beyond our control and kids wanted to go snow but it got dark but kids enjoyed ice cream.

We arrived and had to wait for our suite to be available. Whoever was checking out was late and we had to wait with kids for about an hour.

The hotel is modern and very clean. It was very spacious and was able to fit my family of 6. Thanks to Alejandro, Dale and Angie. Alejandro was so helpful to aiding us with our needs, even though it was late at night. The morning buffet was great with variety of choices and Dale made us feel so comfortable. Angie supported us with the checkout easily.

None. Or maybe in the breakfast area, they can set up a microwave so we can heat up the instant oatmeal.

so clean

Location Breakfast

Rooms could have been better equipped for family and long stay. Extra bedding for fold out couch, extra toilet paper, dishes for kitchen use.

the property was beautiful very clean and well maintained

stayed two nights. pet friendly only they charged a large fee for our small pet.

The breakfast was really good! You could find everything you want for breakfast: scrambled eggs, boiled eggs, waffles (no sugar), bacon, sausages (2 types), almond milk, decaf coffee, jams, fruits (oranges and bananas), and more The hotel has "social hours" every Monday-Wednesday until 7 pm with free food (meatballs, rice, beans, beer, wine). Didn't try that though

NOISE! NOISE! NOISE! The hotel is built in a way you can hear every step upstairs and in the hallway. I think, they really wanted to save money on the soundproofing. You can do nothing with the vibration from the steps, ear plugs won't help either. It's like trying to sleep close to a disco bar, the beats in your head drive you crazy. The first night was awful: our neighbor upstairs had a kid who was running all the time in the evening. I reported that to the front desk but no actions were taken. At 11 pm our upstairs neighbors finally fall asleep. At 3:30 am they woke me up by walking across the room. At 6:30 they woke me up again and after that, I could not sleep. It turned out they moved out the next morning and ruined their room. The next couple of days there was a repair in the room upstairs. I asked the front desk to change our room to any room on the third floor but they refused for no reason. BEFORE BOOKING just ask yourself: is there a chance you can get a neighbor upstairs with kids? Would you like to live their schedule? If you are lucky and you got a room on the 3rd floor then you still have an issue with noise from steps in the hallway. Though the hotel has a pretty new A/C heater a fan is also loud. We had 5 nights booked and we tried to sleep right after breakfast until the housekeeping starts their work in the hallway. We had to move out one night earlier. We were on the way to the hotel after downhill skiing and made a decision not to stay longer in the noisy hotel. We packed our luggage and moved out at 5:30 pm. I asked the front desk to give me a pro-rated price for the last night as we moved out. But the front desk said that was not possible in their hotel. They didn't check us out until the next day. I didn't get any final receipt from the hotel or booking.com.

pool is not working