Perfect location. Breakfast very rich. Room are clean. Hot showers, good air conditioner One of important thing is staff at the hotel are very helpful.

No

Absolutely loved this place. Clean, well appointed and super friendly staff.

Nothing, wish we’d stayed a bit longer

Il resort è estremamente accogliente. È vero, come dicono altri commenti alcuni ambienti potrebbero essere migliorati, ma si tratta di un patio sul mare con personale molto gentile, cat friendly, con dei bellissimi mici che tengono compagnia durante la colazione. Colazione a buffet buona e varia. Molto bello il giardino attorno ai bungalow, che sono puliti e confortevoli. Aria condizionata non rumorosa

Our room was at the perimeter and there was a noisy hostel on the other side. Avoid the L rooms

Emplacement idéal devant l’embarcadère ; breakfast très bon ; literie correcte

Vétusté mobilier accessoires ; aucun ménage dans la chambre pendant 3 nuitées

Beautiful setting although it was extremely windy for the whole of our stay which was not great. Staff were friendly and helpful. Good breakfast.

The wind but nothing the hotel could do about that.

- De ligging van de accommodatie is perfect - De kamers zijn mooi en leuk; echter de foto’s geven niet helemaal een goed beeld van de werkelijkheid. - Het personeel is vriendelijk. Wij hadden wat problemen met onze kamer, en we verder direct naar een andere kamer overgeplaatst.

- De accommodatie geeft een wat verouderde indruk, wellicht komt dat ook omdat wij hier in het laagseizoen verbleven.

Was charged $300+ due to a hotel manager error. I had originally booked for 3 nights and had a booking.com request to extend the stay pending when we checked-in. The manager tried convincing us to skip booking.com so we'd arrange the stay extension directly with them, skipping booking.com fees. The next day my wife had dozens of infected blisters, some with pus, due to swarms of sand flies, so when we asked the hotel manager to ignore the request to extend the stay as we'd need to checkout the day after, he told us not to worry about it, though actually ended up accepting our old extension request so to lock us down to the extra pay. We had no choice but to check-out and see a doctor on Siem Reap as the island had no doctor. Over the next weeks a very frustrating back and forth communication with the hotel and booking.com ensued, with booking.com telling us the hotel refused to accept the check-out date, while the hotel asking for booking.com to change it. We even offered the hotel to pay for a cancel fee or pay the same fee they paid to booking.com, they remained intransigent while keeping our money for a service they never provided.

Beautifully located, friendly staff, delicious food.

Right on the beach, nice swimming pool and very friendly staff

We liked everything actually

Beautiful place, accomodation was clean and spacious, staff were friendly and took care of needs very well. Felt like a true getaway!

Restaurant was quite overpriced and buffet breakfast was not great for $10 USD. There are other dining options a short walk away though so it’s not the end of the world.

one of the relatively higher end hotels on the island. rooms are clean and reasonable size

probably a bit overpriced. rooms are ok but restaurant/reception/pool area showing their age staff are a mixed bag. some attentive, some pretty disinterested.

It is one of the few resorts on the island with a pool so if the sea is a little rough or not to your liking, the pool is perfect. This was one of my main reasons for choosing this location. Staff were excellent, very friendly and helpful. Breaksfast was a good spread considering the island location.

The prevalence of plastic on and around the island. Future changes going on will change the atmosphere of the place.

Location is fantastic Ideal for 1-2 days stay Chef too extra efforts to cook a vegetarian meal for my family

Extra breakfast was over priced at 12 usd

Fantastic island with beautiful beaches. The rooms were lovely and cosy, and the staff very helpful. They organised our speedboat to get there and a boat tour with snorkelling and fishing which was great fun and good value

Nothing to dislike

location, staff, room, buy one get one free drink offer in the afternoon

eggs weren’t cooked well at breakfast

Cozy bungalows, lights, beach, dogs, fish in restaurant

Few shoulders, the staff was not always helpful

Very clean, friendly and helpful staff, beautiful pool and accommodation.

idillic surroundings, excellent service and clean comfortable accommodation

nothing

The staff did their best to manage the crises.

The first room I was in the AC wasn’t working. The second room I moved to the tap water was filthy

Our stay at Eden Beach Resort has been fantastic. The staff are lovely. The beach was beautiful and clean. The room was spacious, clean, and cool. And cleaned every day. The restaurant and bar was great. A good choice of foods - although if we were there for two weeks it may have become a tad samey. It was a shame the restaurant/ bar emptied after the evening meal. Perhaps if Happy Hour continued until 21:00hrs, it might hold people longer and they’d spend more money. We went on an organised boat trip, which was great. The hotel really should display information about the trips available. We took out a kayak, again this was good fun. The hotel should display information about the kayaks. We did a couple of walks to Lazy Beach and Sunset Beach. The routes were easy to find. Litter on those paths was a shame to see. Perhaps the resorts could provide litter bags and equipment, and reward those that return with a full bag. Just a thought.

right in the beach 🏖

nothing was nice

Very relaxing

Fantastic hotel…the location was great (Saracen Beach) is an awesome quiet beach with enough restaurants…although the hotel restaurant was wonderful and we ate nearly every meal there…the staff was AMAZING!

nothing…it was wonderful!

very beautiful, very natural and beach front was beautiful

our shower wasn’t hot on several days and the pressure was minimal, apart from that we totally loved it!!

Gorgeous location! Beautiful views. The staff was exceptionally friendly and so helpful with all our requests.

Everything and everyone was so great. There is a time during some evenings where the staff all take out the rubbish and off the island and there was a fairly pungent smell for a while near the pool.

+ The location on the beach and the facilities and decorations are wonderful. + The setting of the bungalows in the tropical garden is lovely. + The staff is friendly, especially Vanra was very supportive in organizing transport for us.

- The communication before arrival was not satisfactory. After messaging our arrival time by ferry (on our own initiative, because the hotel didn’t contact us to let us know there’s a pick up by boat), the pick up at the pier was late. - The staff at the restaurant was not very attentive/customer-friendly, basically we needed to go from the beach or pool to the bar every time we wanted a drink and sometimes had to wait several minutes before a waiter even showed up at the bar. During breakfast, we also needed to approach the waiters for eggs etc. - One day of our stay, the hotel hosted a corporate event that occupied the beach and the restaurant for hours with noisy music and games without warning the other guests or offering compensation (tourists come to this island for calm and peace). - The prices for laundry and transport at the hotel were way too high (laundry 3 to 4 $ per piece excl. VAT while the restaurant next door offers laundry for 2,5$ per kilo; taxi from the pier in Sihanoukville to the airport in Sihanoukville for more than 40$ while taxi drivers take around 20 to 25$).

Excellent concept and good location

Need to improve on cleanliness