Wonderful accommodations that were close to main sites of Chicago and close to access points for the subways. Beautiful place with warmth and comfort. It was easy to access and the owners were available and checked in on us during our stay. It was a great experience! I would recommend this place to anyone looking for "home" while visiting the area.

The problem started at check-in. The check-in time is 4 p.m. - we went to the lockbox and there was no key. We reached out to the host multiple times with no luck. We called VRBO customer service and they were unable to get a hold of the host either. Eventually after about 35 minutes of sitting in the lobby, we found out that the cleaners still had the key. They brought it down with no concern whatsoever. This made us about 45 minutes late for an award ceremony. When I brought it up with the host, their arrogance was horrid. In any case, the actual property is fine. The mattress in the main room is worn down - you sit on it and it almost collapses on itself. The shower is either scalding hot or cold. The bathroom toilet ran constantly. I wouldn't stay here again.

We all had a great time staying at this location. The master bedroom was a very pleasant surprise. I could not tell that it was a master bedroom from the photos only. Both bedrooms do have doors to them. The living space was wonderful and the view was amazing! Would definitely stay here again my friends and I visit again. JW and Tonya were wonderful hosts! They were always checking in via messages to see how we were doing. They provided detailed instructions for checking in. The location was also very nice. Recommend buying an unlimited CTA pass while you are in Chicago so you can take advantage of all the public transport around here. Everything was within a short bus ride right up on Michigan Avenue. If you are arriving early and need a place to store luggage, would recommend using Bounce and booking it with the UPS store across the street to store your luggage until it is time to check in. Overall, we all had a great experience!

The stay was great and the owners communication was above and beyond my expectations. The property was very comfortable and also exceeded expectations. A++ stay.

Spent Christmas at this location and it worked well for the family. It was large enough to have two families stay and eat together. Close to shopping and park areas. The washing facility was clean and easy to operate. One thing to be aware is parking. It’s expensive if you don’t pre-pay through Spot Hero or something like that. Be aware, in/out parking pre-paid options are not close by so be prepared to park and not move your vehicles. If there is a city event like a professional game, parking is tough and expensive. Would recommend the property manager, send links for checking in and property information separately for easy access. I would definitely stay at this location again. I’m from Chicago so the location is a great place to experience the city.

We got there a little late around 9:30 but no where does it say you can't reach them at any time and they even encourage you to reach out to them with any questions, they sent automated messages for a "easy check in" but none of the links would copy. So we didn't even stay there our first night and slept in our car because no one would answer the phone and tell us the code to the lock box, and won't give anything no in return for the trouble. Overall terrible service and communication on they're part and I will never stay here again.

This place was an amazing weekend getaway for my wife and I. We enjoyed the wonderful views and quiet corner of the 20th floor. Great restaurants nearby, a block away from the Roosevelt station makes for easy access to the rest of the city, or walk right up Michigan Ave.