We arrived on the property to find that someone else was staying in our room. We could not get a hold of the owner or host, so called VRBO. After being on thw phone for over an hour, someone showed up, put us in a TINY, TERRIBLE room and left. Being if a foreign country, not speaking the language, reaveling with children..we sat in The room to try and get everything straightened out. The "host" guy left, and we were told be VRBO that since we "accepted the room" by sitting inside, there was nothing they could do. No refund or anything could be given for staying in this terrible room! The only good thing about our whole stay was the nice pool and the walkability to the puerto morelos town. Otherwise our experience was terrible and i would suggest people pick a different location and host for their vacation.

Sweet place with a pool just steps away from everything.