For one thing the unit we were showed on the website was not the unit we were given. I called booking.com and VACASA to correct this and just got the run around from both parties. It is obvious this email was sent automatically. We ended up not going.

I liked the code instead of actual keys or cards. I liked the screen door so we could listen to the ocean. The view was fantastic. The place was clean but definitely not hotel clean. The sheets were clean and the bedding comfortable. We enjoyed the puzzles and completed one while there. The fridge was new and the water and ice in the door very convenient.

Having to drive to the office to collect name tags. Pools and tram close way too early in the year. We wanted to enjoy the sauna and pool farther away, but couldn't walk that far (one over 60 and one person in a walking boot) and back. There were no hand towels in the kitchen. All the decor had been pulled off the walls and holes and hooks were everywhere. The stovetop had trouble boiling water. There was a Keurig but no coffee pods or welcome basket. The room was booked for 5 and only had 2 small shampoos. The hotel/bulk wall ones would have been fine. There was no bathroom hand soap left in the bottle - we had to add water to it. The closest doors fell off repeatedly, and we couldn't close one bedroom 'door' because the sliding doors were too small for the doorway. The dining room table was falling apart. We were afraid to pull it out from the wall. The details weren't worth the price. We paid more than $500 a night. I wouldn't pay it again without improvements and better facility access.

Location of unit, pools, the resort facilities were clean and well kept

Our unit was not clean and it’s mattresses need to be replaced. No grills available.

location and amenities

the couch needs replacing and the barn doors in the one bedroom need attention because they do not move and close tight

Being beachfront on the first floor was the only amenity.

Worn, soiled furniture; ill fitting bedding; non working bedroom lamp; evidence of a towel rack missing in the bathroom; evidence of a fist? having punched through a bedroom door; missing lightbulbs.

Right on beach, pools, safety.

actual condo needs a lot of updating.

Great location and comfortable feel. nice views of the ocean.

it wasn’t as clean as I would like in 1 room. The second room could use an update. Activity passes are on the pricey side.

Uncleanliness, air condition broke, and the furnishing in the unit.