10 out of 10 Experience! Loved it!

The apartment was exactly like the pictures. Perfect layout for our family needs.

This was our 3rd time staying in Rio Grande and our first time staying in the Villas. Beautiful view and great proximity to everything! Property was just as listed, very clean and beautiful! Thanks again Carlos

Resort was great and host made accommodations for my 6 month old daughter to sleep

Fantastic experience, super clean, beautiful villa, easy check in and out. Property has everything you need and more.

This property was just as described on the listing. We loved the view from the balcony and the convenience of 3 bathrooms for the 6 people that stayed. Had a wonderful time!

The apartment was spacious, well appointed, and beautifully furnished, but we had some issues with the property. First, one of the rooms is not a true bedroom since it had no closet and was a pass through for the master (hence no real privacy). There was a power outage, and although the complex has a generator, we did not have internet for 3 days and the refrigerator broke down and did not cool properly so we lost some food we had purchased. We had to leave a day early as a result. The bathtubs drained very slowly. One of the ceiling fans in the balcony lost a blade. Thankfully, we were all inside at the time so nobody got hurt. Finally, the location is far from the ocean and facilities. When we booked, we understood we would be able to rent the golf cart for an additional fee. The manager initially said he would charge us through VRBO but never did, and instead told us the day of checkin that they were no longer renting the golf cart. Given the distance to the beach, the golf cart is a necessity.

The pictures really don’t do this place justice. The villa is beautifully decorated. The beds are all comfortable. There is a king size bed in the master plus a daybed/couch, two double beds in another room and 2 daybeds in the other room which sleeps 4. The place was clean and had everything necessary to cook and feed a family of 7 like ours. AC worked great, and there were TV’s in the master and living rooms. There was a washer and dryer in the unit. There’s access to a pool perfect for kids nearby as well. Easy access to the beach on the resort. El Yunque Rainforest is right outside the resort 5 minutes away and Luquillo Beach is 10 minutes away. The villa sits up high on the property so there is a view of the ocean way off in the distance which can be seen from the master which was a bonus. Lastly, we had an issue with our car rental the first night and figured we would just Uber around until it was revolved. Uber will drop you at the resort from the airport but once you’re at the resort Uber is not a reliable option. This can be a big problem when you have a family to feed and no way to get around to get food. I called Carlos to explain the situation and he immediately had his assistant take us to a restaurant to have dinner and then she took us back to the airport the next morning to pick up our car rental. The customer service was A1. He made us feel at home and taken care of. Without Carlos’ hospitality, that first night could have had us off to a rough start. Love this place and will be back.