We did not partake in the breakfast service.

There was only one small microwave oven in the hotel for guests to use. While it worked for me because I was the only one who needed to use it, I think this is unacceptable for a hotel of this magnitude. In addition, there was not a coffee maker in the room, despite the fact that there were cups, and additional coffee fixings.

The staff were friendly

No dislikes

Comfy beds

It was very loud. The doors were loud when they closed all night long.

Nothing

Property is dated. But the worst part was noise - we wanted to rest and have a good night sleep but there was so much noise. We made multiple phone calls to the desk and staff kept telling us that they will address the issue. But some kind of band kept going till very late night. Couldn’t sleep, couldn’t rest. This issue happened the year prior but we let it go thinking this is one off. The walls are so thin and elevators are constantly noisy. We won’t be ever going back and advise you to stay away

Schöne Zimmer und gut erreichbar. Der Manager war super nett.

Sehr lauter Luftzug durch die Tür im Zimmer. Die Dame am Check In war total unfreundlich und angepisst, als wir nochmal dorthin sind um zu fragen, ob wir ein anderes Zimmer haben können. Und hat uns gesagt, dass das Geräusch kein Grund sei ein anderes Zimmer zu bekommen, da man das Problem ganz einfach durch ein zusammen gerolltes Handtuch am Boden "entfernen" kann. Das mit dem Handtuch wäre für uns vollkommen ok gewesen, gar kein Problem aber man kann dabei nett bleiben. Wir haben sie vorher ja auch nett behandelt. Sie ist dann nur angepisst zu ihrem Manager gegangen und hat diesen zu uns geschickt (obwohl wir diesen eigentlich gar nicht sprechen wollten). Er hat uns dann doch ein anderes Zimmer gegeben, um auszuprobieren, ob es dort besser ist. Er hat uns auch sehr nett erklärt wo das Geräusch herkommt. Der Luftzug war dann kein Problem für uns. Das Frühstück wird leider von Plastiktellern gegessen.

Suite style room with sofa. Price was less than all other equivalent hotels and the hotel was very clean, well decorated and comfortable

Buen servicio, atención y disposición

Ótima Localização com estacionamento amplo, acomadação confortável e bem decorada, recepção ágil com atendentes simpaticos e café da manhã bem completo.

Nada

Very petty decor

I liked the decor and the cleanliness of the hotel as soon as you walked in.

N/A

The property had good breakfast and great location.

Nice overall but was not comfortable at all due the heat was not working. It was extremely cold the night we stayed. Front desk stated they were booked. Asked if could get discount was told I would have to call booking so I let it go. I would say they did offer extra blankets and a small heater that helped a little.

I love the location.

I didn't like that my roo Wasn't clean. I ask front desk could they house keeping come clean my room and they said okay. Well all house keeping did was make the bed and take out the trash. And I didn't like it didn't have a microwave.

proximity to where we were going.

for a new hotel it was dirty. there was a used towel in the closet. light switches were dirty. trash on the sink shelf. the sheets were stained/dirty. the breakfasts left a lot to be desired. staff was dry. the ac would not cool & room got really hot. vents in bathroom were filthy. no toiletries. & not enough towel for a room for 4 people.

close to planned activities

charged $ each room to be able to get into our rooms early- most places will do it as a courtesy if rooms are ready- no black out curtain in room- staff aware and stated they were waiting on interior design-parking lots lights at night and early sunshine made for short sleep

It looks exactly like what you see in the picture. Beautiful property. I felt safe staying in this hotel, it’s in a great location. Restaurants nearby, this is my forever hotel whenever I’m in town

Nothing

Great

Great

Very clean and updated. Friendly staff. Close to the University. Very comfortable beds, nice bathroom, loved the sofa in the room. Very pretty room

Could have used a couple more towels

Staff was very helpful and accommodating. Helped me with info on taxies. etc.

The City of Charlotte, my 1st time there.

The bed was incredible! Some of the best sleep I've ever had.

The water in the shower could have been hotter!

The staff was so friendly and helpful! The woman who assisted me with checking in was so kind and informative. The night manager was so understanding when I informed him that I had locked my keys in the room.

The stay was amazing. The only thing that I wish was available was a jacuzzi tub. It really doesnt affect my opinion of the hotel though.

Everything was good. The breakfast room was freezing though.

The breakfast room was freezing though.

Everything, but most importantly it was very clean!

N/A

Was comfortable and nice location

When I checked in I was continuously being charged fees on my card separate form a 50 per night deposit. I could not understand. And wasn’t given an explanation.

It was very clean and the breakfast was fulfilling.

It didn’t have a microwave in the room.

Great breakfast and location

Nice location and very friendly staff.

The bed was not firm enough.

Great location to restaurants and shopping

The pool is poorly situated so that it was freezing cold. There is no vending machine so you have to pay for over priced snacks and drinks

I like the spacious room location and cleanliness

The ac was broken and house cleaning entered my room while I was using the restroom

It was near everything.

There was no soap. All the pillows also smelled

Liked having a separate seating area in the room. Location convenient for concert at PNC Music arena

Too close to Highway. Noise from highway when trying to sleep