I enjoyed the room and helpful staff

No running hot water in my room even after had contacted the front desk about issue. Our fridge did not chill

beautiful views from my window.

the room appeared clean but closer inspection, I had to wipe off all the counters and wipe down the floors. There was a kitchenette, but not coffeemaker! The refrigerator was just that, no freezer.

Easy checkin, great hotel room, view was excellent!!! And I loved the space and location.

Everything was great.

The room was spacious, smelt nice and accommodated for all our needs.

The toilet and sink started overflowing after using the bathroom in the middle of the night. When pee flushed the toilet and began overflowing. The hotel had to come up and fix it. It flooded so bad that it almost came into the bedroom section. Very disappointing and super inconvenient

The description of the room stated an infinity pool and hot tub were in the room. We were very disappointed to find this was not true. Bed was very hard, just overall very disappointed.

Nothing

Leaving

The palms is a very nice place, beautiful view , nice building very clean on the outside .

When I booked here I didn’t know I was booking a private owned hotel, when I arrived my sheets were bloody and had dirt or feces on them my microwave and dishes were nasty I text ran the machine and dryer so I can wash the sheets and the dryer took a hole day to dry my clothes so I never got the sheets washed I kept extended my discomfort to front seat they kept telling me that I had to contact the owner or the suite. After 1am they finally can’t to bring me new sheets but I had to make the bed myself I couldn’t get no sleep and I paid way to much money to be treated like this . The owner wouldn’t accommodate my stay told me it would be an extra 110. So they basically got bout 500 from me for 2 days and not one day was o able to sleep in my bed I had to find another hotel to stay at ( more money) and stay in Vegas an extra day just so I can get some sleep and be prepare my self for the road . My trip was ruined because of this worst vacation experience ever. I do not recommend you stay in anyone private owned suite the hotel doing car nor do the host!

They don’t provide room service everyday. I updated my room for hot tub and that wasn’t working.They charge $1.50 for refill of shampoo. We stayed there for 5 days and they didn’t refill even coffee.This is not hotel it’s a private property that’s an excuse for not providing any service.Even my hair dryer,ice maker,coffee maker,TV were not working.