Provide Coffee machine , provide towels refill ,

No refrigerator, not enough power socket for chargers

Check-in process was simple and straightforward. Room was well-equipped and was cleaned while I was away for the day. Hotel is in a great location just a 5 minute walk from the main train station.

Price was very expensive for what the hotel was, however this is normal for Switzerland.

cheap stop for one night. pretty basic but all you need for a night

Room was clean, and had all the basics covered - chair to relax, separate desk and chair, plenty of space for suitecases and clothes, etc. Bed was comfortable. Staff (from across the street) was nice. They are quite patient considering how many times they have to help with the self check-in process (see below).

Self check-in. Self check-in. Self check-in. It was broken when I got there and after almost 30 minutes of trying to check in and then waiting for them to fix it, I eventually had to complete the process across the street. In a two day stay, almost every time I saw someone trying to check in, they were either having problems or actively being helped by a member of the hotel staff. Read the other reviews. I cannot state strongly enough how badly the self check-in process works. It's a shame, because otherwise the hotel was a good choice and we were quite happy with it. It's expensive, but in-line with Swiss prices and cheaper than many other options in St. Gallen.

Good location near train station, restaurants, Europcar rental, shopping Comfortable beds, clean

Always difficult to check in. Lots of information needed, nothing pre filled. Forms in German. Room keys not dispensed so had to get help from staff at Hotel across the street

Perfect location.

The check in was kind of slow. Only had one machine to do it and there were other people so we had to wait quite a while only to be told by the machine that we has to wait 6 minutes to complete check in.

The location to the station and all the sights of the city was perfect. The room was quite spacious for what I paid and had everything I needed and more.

The check in machine wasn't perfect for others (worked ok for me) and constantly ran out of battery. It was off when I came to check out so I just had to leave my card.

very nice

Everything was wonderful

location. simple. honest. clean. good coffee machine all was great but the check in experience was top frustrating

I waited 45 min to check in because the three guests in front did not do the pre-check in and did not know how to use the machine.

the mattress was not comfortable enough