What began as a beautiful stay turned dark very quickly. We awoke on the last morning of a 7 night stay to voices of a few men and noise/fumes of a backhoe digging a ditch in the adjacent yard. The inconvenience of the noise, not having use of the back space, having to keep the rear door shut, and having our beautiful view obstructed by large machinery and the noxious fumes…let alone the safety issue of having an open ditch a mere few steps from the back door...certainly not part of the bargain. Maybe getting early notice wasn’t possible, but having to pivot our plans so quickly on the last day of our stay was a major hassle. Additionally, my daughter informed me Saturday morning that her carpet was wet on both sides of the double bed (and likely underneath the entire thing)...lo and behold, we saw two tiny mushrooms sprouting against the wall. She couldn't stay in that room as the fungus emitted an unpleasant odor. It's very likely the moisture in that first floor bedroom is directly related to whatever issue the digging was addressing. Haven't had much success communicating with the property managers at Estates at Turtle Bay...they're directing me to the folks I booked with...Red Awning/VRBO. Unfortunate.

More clarification on where to smoke. I do not smoke, but some other family members do. Need to be more specific as to where. I do not condone smoking, but it is not up to me to tell others not to smoke. It’s a matter of choice. Enjoyed the weekend though!

Seamless process. However never heard back on whether water in unit was potable or how to access tennis courts.

Seamless process. However never heard back on whether water in unit was potable or how to access tennis courts.

More clarification on where to smoke. I do not smoke, but some other family members do. Need to be more specific as to where. I do not condone smoking, but it is not up to me to tell others not to smoke. It’s a matter of choice. Enjoyed the weekend though!

A group of us stayed here for the second time and we loved it. The place is always clean and the staff & security are great. Love it and would recommend it to anyone.

Another great staycation through the Estates at Turtle Bay. My husband said he liked this unit the best, of the 3 that we have stayed in this year. It was clean, no bugs, very comfortable beds; overall super.

Before we left we received an email with different codes to get in then previously sent. It was confusing which we were supposed to use. The bedroom downstairs AC unit was extremely loud and mostly covered by a night stand . The mattress cover did not fit the mattress and every night the bottom sheet would come off. The advertised amount of how many it would sleep is 6. I had 4 boys and my husband with me . One kid slept in the loft and 2 on the master bed and one on the floor of the master . The couch was too small for any of them to sleep on. There was no AC through the main living areas other then the 2 bedrooms . It was humid and the rental unit was unbearable unless you stayed in a bedroom. The extra standing fan which one of the boys used in the loft , broke over the weekend . When I called the after hours line I was told that I had to wait until Monday. My kiddo was boiling in the loft without it. The refrigerator was leaking water from above and got all my food wet. I don’t remember if AC was advertised however it would have been such a better experience if AC was installed especially for hot humid summer days. If not , at least provide a few more standing fans. Only one standing fan for the entire unit was not enough.

Convenient location to pool, beach and tide pool. Always have problems with ants

Dishwasher gets stuck on wash cycle and continues running.

Enjoyed our stay where we rented 2 units for our family. Just a few comments--dried laundry was left in the dryer from cleaning, quilt in 22 smelled moldy. Would have appreciated having a hair dryer available. All in all very nice. Appreciated the nice set of frying pans to cook.

Enjoyed staying at this clean and comfortable two bedroom unit near to the beach, local markets and eateries. We enjoyed the swimming pool after a hot day at the beach.

Enjoyed the condo. Very convenient location to the golf course. Additonally, there was a Fourth of July Fair at which our family enjoyed food and entertainment. Great fireworks.

Everything was catered for , the condo is in a great location and there is so much to do all within walking distance i.e horse riding, swimming & snorkelling , trail walks , golf, tennis and the use of Turtle Bay Resort for meals and activities.

Given that the property is not on the water and is older with small pools and no jacuzzi, it is very clean, quiet, pleasant and well-equipped.

Good

Good unit. Recommended.

great casual vacation spot

Great for a 4th of July getaway. Lots of ants in this room. Nearby pool was for adults only and empty. Kids had to walk across the parking lot to another pool. Pool and area should be better maintained. Lots of bird poop.

great location for our family vacation. had repeated trouble with internet connection. The furniture is shabby and the place could use some paint...however, enjoyed our stay in paradise and the convenience of a condo instead of hotel.

Great location, just a short walk to the beach. We did have an issue with the stairs to the upstairs bedroom & loft. One stair completely broke apart. I did contact the emergency number, sent pictures and someone did come out and fix it on the weekend so we were appreciative.

Great property. Very comfortable and easy access

Hawaii is our home away from home - Turtle Bay was beautiful and the grounds were well manicured and maintained. Location was perfect since our family gathering was in Laie. The unit we were in seemed old and outdated but livable. We had other family members who stayed at the estates and had much nicer accomodations. I will definitely recomend The Estates but not unit 022 West.

I am there for work so staying in the condo makes it feel like I have a place to go home to instead of just another hotel room.

I enjoyed my stay very much. The only thing that wasn't nice was the ants in the unit, and the ceiling fan in the living didn't work. I know it's Hawaii, and you have to expect bugs, but still.... Not huge problems, but I might have given all 5 stars if not for them. The late check in process was exactly like described, nice and smooth.

I rented both units to house everyone for my wedding. I will just say that this was a LIFE SAVER really! I loved the pool area and bbq. And because I suffer from PTSD the entire week leading up to the wedding was awfully hard for me, the fact that I was allowed to bring my service animal Hiwa-girl just melted my heart. One suggestion would be to have the owners maintain their appliances in the units better, we really could've used the washer/dryer hahaha! But other than that, I really enjoyed myself. My in-laws come every year and we always stay at the Turtle Bay Resort, but I think next year we should give y'all a call and get another townhouse! Mahalo to your office staff who were incredible!!! mahalo mahalo mahalo!

It really was a great place to stay while our family from the mainland stayed at the hotel it was close by everything ty again

it was good

It was wonderful!

Lights burned out, no cookie sheets, oven door doesn't properly close which makes cooking time take longer. Refrig makes a lot of noise. Overall not bad but definately could be better. Everything just seems to be well used. Visted my friends condo, unit 9, was much newer looking, a lot better looking unit than either of the 2 units I rented.

Nice location and great layout for our family of 5. Enjoyed the pool and walking over to the beach. This unit could use some freshening up but the price and location was right.

No, complaints. Highly recommend if you want a relaxing spot on the north shore.