great location, very clean. wonderful garden

Breakfast was excellent, staff was exceptionally friendly and helpful, accommodations were comfortable yet quaint.

No elevator, hike to old town & restaurants.

the tranquility outside a very busycity

nothing

Location and cleanliness

very friendly, beautiful rooms and decor throughout, great pool, good private parking

Comfortable and cozy room with well equipped shower room. Only 20 minutes walk and 5 minutes drive from downtown. Warm and helpful staff.

Clean, quiet, walkable into the centre. Great parking, thanks!

Lack of fridge and lack of flat surfaces in the room. Expensive for a room lacking in those items.

This is everything it appears to be in the pictures. A beautiful Hotel, in a beautiful area. However, it was the people that were the best part. (For the basic facts of the Hotel and my stay, go to the bottom; if you want to read about what made it special, look below). I was so impressed at the professionalism, the care, and the service provided by the staff. From the moment I arrived, and even though I don’t speak French, the staff were passionate about ensuring I had a great stay. A number of the staff speak beautiful English (which helped me greatly), however even the ones who do not speak English went above and beyond to serve. Let me give some examples; I stayed here preparing for the Camino, and needed to send a bag back home. Alain not only drove me to the Post Office, he then took me to the market to find some tape to wrap my bag, and then spoke with the Post office to help me post it to Spain. It took about 2 hours, and he smiled the whole time. Another example was the amazing Julie. She was attentive, professional, and always ready to help. She managed the Hotel and customers were her first focus. She allowed me to stay past my checkout time, to wait for my Train to St Jean, providing me a drink and a beautiful terrace to wait on until my Taxi arrived. Beyond that, she helped me find a gift, wrap it, and then translated when I gave it. Amazing. If you’re looking for a beautiful, clean, and classically French place to stay, with comfortable beds, amazing facilities (the pool was beautiful), and most of all, incredible staff, then this is the only place to stay. Basic Facts: I stayed in a Garden View Room, which is exactly like the pictures, all facilities were available and excellent, the breakfast is well worth it (pastries, eggs, juices, coffee etc), the location is close to Bayonne (walking) and a short Taxi ride to Biarritz.

Fabulous, clean rooms beside the pool. Lovely gardens, comfy bed. Easy car parking, great staff. 10 minute walk to local supermarket, 20 minute walk into Bayonne centre where there was a wonderful selection of restaurants by the river.

The only thing we weren't fond of was the rush-type carpet in the room which was a bit rough underfoot, but I guess this was selected for the poolside rooms.

Very quiet and clean.

Warm welcome from Isobel who, along with the other staff, were very welcoming and helpful.

Stylish presentation, very friendly staff. Wonderful outdoor pool.

Nothing.

One of the best

great location when travelling

A very nice property indeed. The staff that greeted us were absolutely excellent and definitely went the extra mile to help us. A lovely room and the location was perfect with only a short walk into Bayonne.

We had to make an early (7.00 am) start in the morning and it was a bit disappointing that there were no facilities for an early non-cooked breakfast. A croissant and a cup of tea would have been very welcome. This is why I have scored 9 out of 10 rather than 10.

The building, grounds and rooms are all excellent. As excellent as they are, they were eclipsed by the owners/staff who were utterly wonderful. They went out of their way, repeatedly, to make our stay as relaxing and enjoyable as possible.

Very clean, nice room, and bathroom. Friendly staff, Lovely breakfast , free parking inside villa. 7 min drive into Bayonne centre, 20 min walk, though we never tried that.

Being told we were being downgraded, A small inconvenience, and understandable, Though we should have been informed that as we had a small dog, we could not stay in room we booked inside villa, but needed to stay in one of the apartments at the side . The apartment was all we required,

Stunning interior , spotlessly clean, well sign posted and friendly staff. Didn’t have breakfast but can’t fault the accommodation.

Nothing

It was nicely located and quiet

Nothing specific